Media Inquiries 

For media inquiries, contact Anne Hein at ahein@medstarambulance.org

In the news

Township inks three-year ambulance deal with MedStar

By ahein | September 9, 2021 |

The Citizen — Atlas Twp.-On Sept. 1, the township board of trustees voted 4-0 in a special meeting to approve a three-year agreement for preferred ambulance service for 911 calls. Trustee Patrick Major was absent with notice.The township joins Richfield and Davison townships along with the City of Davison with similar agreements from MedStar. The…

Atlas Twp. latest community to sign MedStar agreement

By ahein | September 9, 2021 |

The Davison Index — With Richfield and Davison townships and the city of Davison already on board, Atlas Township is following suit and entering into an agreement with MedStar Ambulance. “The idea behind the agreement is the other (communities) along the M-15 corridor are also in agreement with using MedStar as their preferred provider,” said…

Michigan EMT services dealing with lack of ambulances because of vehicle chip shortage

By ahein | September 2, 2021 |

WNEM TV — While the Michigan Association of Ambulance Services is dealing with a shortage of paramedics, the CEO of Medstar said his issue is not having enough ambulances. “So, we’re kind of in a little bit of a different situation than many of the others,” said Kolby Miller, CEO of Medstar. COVID-19 has impacted car…

Naloxone: Rescuing people from opioid overdoses

By ahein | August 31, 2021 |

“Paramedics are trained on how to recognize the signs of an overdose and the treatment required to combat the effects of an overdose,” said Andrew Brown, vice president of stakeholder integration at Medstar Ambulance. Andrew explains that after paramedics administer the naloxone to the person experiencing the overdose, “the person will become more alert, they could possibly become agitated and possibly combative. They could also become sick to their stomach and possibly vomit.”

Ambulance service for Atlas Township eyed

By ahein | August 20, 2021 |

The Citizen — On Monday night during the township board of trustees meeting, Kolby Miller, chief executive officer for Medstar Ambulance provided an overview of a proposed agreement for service to the township and the Village of Goodrich. “We know that the EMS system in Genesee County has had some challenges at some time over…

Medstar provides annual report to Macomb Township

By ahein | August 2, 2021 |

Macomb Township Chronicle — An area medical service recently provided insight into how its operations were impacted by the COVID-19 pandemic. At the July 14 Macomb Township Board of Trustees meeting, Kolby Miller, Medstar Ambulance chief executive officer, presented to the board about the status of the township’s services. “As you can imagine, 2020 was a…

Medstar CEO details COVID-19 sacrifices to Macomb Twp. Board

By ahein | July 22, 2021 |

The Macomb Daily — COVID-19’s local impact in terms of service and sacrifice was detailed for the Macomb Township Board of Trustees on July 14, when Medstar Ambulance CEO Kolby Miller made his 2020 report presentation. Miller said COVID-19 impacted both interfacility and critical care work at Medstar and detailed personal sacrifices the pandemic caused…

Genesee County communities try new solution to ambulance shortage

By ahein | July 9, 2021 |

ABC 12 — Genesee County has been dealing with an ambulance shortage all year. The county reported 21 days over seven months in late 2020 when zero ambulances were available to respond to calls for help. The county reaches “critical status” for ambulances with five or fewer units available almost daily — sometimes multiple times a day.…

City of Burton partnering with Medstar Ambulance for guaranteed emergency service

By ahein | July 9, 2021 |

ABC 12 — There’s a new lifeline for first responders in Burton. The city is announcing a partnership for EMS services with Medstar Ambulance, but it’s not just ambulance staff that are getting help. It could also make a life-saving difference for those responding to an emergency. Right now in Burton, there are times where…

Mich. county reaches critical ambulance status daily

By ahein | July 9, 2021 |

EMS1 — There were 21 days in seven months’ time in which no ambulances were available to respond to calls in Genesse County, Mich., ABC 12 reported.  When there are five or fewer ambulances at the ready, the county considers it “critical status,” meaning the county’s 911 center must call in outside ambulances or redirect units en…

News Releases

Jason MacDonald

Medstar Welcomes Jason MacDonald as Vice President of Administration

By ahein | October 4, 2021 |

MacDonald brings 25 years of EMS experience to the nonprofit agency Medstar, Michigan’s largest EMS and mobile healthcare provider, welcomes Jason MacDonald to the executive leadership team as the nonprofit agency’s Vice President of Administration. In this role, Jason will be responsible for enhancing and expanding Medstar’s risk, safety, and compliance programs, as well as…

Mobile Health Paramedic Nicole Plauman inserts a monoclonal antibody treatment into an IV

Demand Rising for Monoclonal Antibody Therapy to Treat COVID-19 Patients

By ahein | September 27, 2021 |

Medstar paramedics administer the treatments in patients’ homes Through partnerships with area health systems and physician groups, Medstar now provides in-home monoclonal antibody infusion treatments to reduce COVID-19 symptoms and the risk of hospitalization from the virus.  “Since the time these medications have become available, Medstar Mobile Health Paramedics have administered monoclonal antibody treatments, and…

EMT Roxanne Cottrell and EMS Educator Lee Howie

Medstar EMT and EMS Educator Honored With Michigan Stars of Life Awards

By ahein | September 23, 2021 |

Medstar is proud to announce that the Michigan Association of Ambulances Services selected EMT Roxanne Cottrell and EMS Educator Lee Howie as recipients of the 2021 Stars of Life Award.  The Stars of Life award celebrates the contributions of EMS professionals who go above and beyond the call of duty in service to their patients,…

AED and CPR

Medstar Expands Its Community AED Program Through New “Shock and Save Initiative

By ahein | August 13, 2021 |

When someone’s heart suddenly stops beating, every minute without defibrillation and CPR lowers the chance of survival by nearly 10%. When a bystander uses an AED (Automated External Defibrillator) on a person in cardiac arrest, their likelihood of survival doubles. Medstar recognizes community AED placement as the most important component of increasing cardiac arrest survival throughout…

Medstar ambulance parked outside of Burton Fire Station No. 2

City of Burton Enters Into EMS Agreement With Medstar

By ahein | July 8, 2021 |

The City of Burton announced today​ that it​ has entered into an​ agreement ​to provide consistent EMS service ​for its​ residents and visitors. The ​agreement​ is​ with Medstar, a not-for-profit EMS agency that serves several Michigan communities, ​and ​is identical to agreements the agency has with communities throughout lower Michigan. “The delivery of EMS care…

Medstar LifeFlight Helicopter

LifeFlight Air Medical Training Part of Medstar’s Free Emergency Medical Responder Course for Firefighters

By ahein | July 8, 2021 |

Medstar, Michigan’s most integrated EMS and mobile healthcare provider, is conducting air medical training:* Thursday, July 8, 2021 6 pmBentley High School 1150 N Belsay Rd, Burton, MI 48509 The exercise is part of a 61-hour Emergency Medical Responder (EMR) course Medstar is providing to 28 Genesee County firefighters. The Medstar LifeFlight team will teach attendees how…

General Manager Todd Kaatz Patient Debby Custodio Packaging Room Manager Carma Capizzo Country Smoke House Co-Owner Suzanne Francis Country Smoke House Co-Owner Stephen Francis Northern Operations Manager Jeremy Compau Vice President of Clinical and Education Services Kevin Wilkinson

AED and CPR Save Woman’s Life at Almont Restaurant — Medstar to Honor Country Smoke House on June 1 for AED and CPR Awareness Week

By ahein | May 27, 2021 |

Medstar, Michigan’s most integrated EMS and mobile healthcare provider, commends the staff at the Country Smoke House in Almont for their preparedness and action when their colleague suffered a cardiac arrest.  When the patient became unconscious and stopped breathing, Country Smoke House co-owner Suzanne Francis began CPR while her husband, Stephen, got the AED. Shortly…

EMS Week -- May 16-22 -- Thank You

Medstar Honors Frontline Heroes During EMS Recognition Week

By ahein | May 17, 2021 |

Medstar, Michigan’s most integrated EMS and mobile healthcare provider, is honoring its more than 800 team members for their lifesaving work as part of EMS Week.  “Medstar personnel adapted incredibly well to provide safe and effective care to patients, communities, and healthcare systems during the pandemic,” said Kolby Miller, Medstar CEO. “Working in EMS means…

Pie a Paramedic Donation Drive

By ahein | February 9, 2021 | Comments Off on Pie a Paramedic Donation Drive

Medstar Collecting Winter Gear for Detroit’s Homeless With temperatures reaching the single digits, the Pope Francis Center is even more critical to the safety and survival of Detroit’s homeless. And they are in dire need of the following donations:  Thermal/outdoor socks Hats Gloves Thermal pants and shirts  The winter gear items must be new and…

Medics transporting a patient

Medstar Offering EMT Training for All New Employees

By ahein | December 14, 2020 |

At a time when many have uncertainty in their employment picture, Medstar is stepping up with an opportunity to earn full-time wages while getting an education and moving into a rewarding career. The largest nonprofit EMS agency in Michigan is now providing Emergency Medical Technician (EMT) licensure training for all new employees.  “We often hear…