Media Inquiries 

For media inquiries, contact Anne Hein at ahein@medstarambulance.org

In the news

Quick thinking, AED save life

By ahein | June 10, 2021 |

Tri-City Times — Tragedy was averted last month for a Country Smoke House employee and its all due to the business’s automatic external defibrillator (AED) and the staff members who came to her aid. Last week, Medstar EMS acknowledged co-owners Suzanne and Steve Francis and managers Todd Kaatz and Carma Capizzo for jumping into action…

Almont restaurant crew jumps into action after employee goes into cardiac arrest — AED used to help save worker’s life

By ahein | June 3, 2021 |

WDIV — When a worker at Country Smoke House in Almont collapsed and stopped breathing the co-owner of the business and others stepped in to help save their life. The worker experienced cardiac arrest on Thursday (May 27). When the worker collapsed, the co-owner of the business, Suzanne Francis, began CPR while her husband, Stephen, retrieved an automated external defibrillator (AED).…

Local first responders being celebrated during Michigan EMS Recognition Week

By ahein | May 21, 2021 |

WNEM TV — Gov. Gretchen Whitmer proclaimed this week as Michigan EMS Recognition Week to honor first responders on the front lines of the pandemic. It is a thank you to the emergency medical service personnel at the forefront of the COVID-19 pandemic and recognizing EMS heroes in the community and the critical role they…

Medstar honors workers during EMS Week

By ahein | May 21, 2021 |

The Macomb Daily — Clinton Township-based Medstar is celebrating EMS Recognition Week this week, honoring its 800-plus employees with catered meals, gifts, and raffles for the workers. The week-long celebration provided a respite from the chaotic scenes personnel for the nonprofit usually see while manning ambulances in several Macomb County communities. READ MORE.

This week we honor EMS responders

By ahein | May 21, 2021 |

The County Press — The EMS and medical first responder community in Lapeer County has been instrumental to providing compassionate care during the COVID-19 pandemic. These individuals put their own health in harm’s way when they entered private residences, nursing homes and foster living facilities to care for people in the community who were sickened…

Ambulance companies rethink business plan as volumes, revenue decline

By ahein | May 4, 2021 |

Crain’s Detroit Business — Ambulance companies rely on growth in volume of reimbursable transports to cover expenses and even turn a profit. But since the COVID-19 pandemic struck in March 2020, Michigan companies have been facing more severe staffing shortages, they have seen volume decline by as much as 40 percent as people choose not…

Ascension Genesys Hospital workers honored with ‘clap out’ by first responders

By ahein | April 28, 2021 |

Medstar was honored to participate in a “clap out” to recognize our partners at Ascension Genesys Hospital in Grand Blanc Township for their dedication and commitment to patient care. We’re all in this together! READ MORE.

Michigan Ambulance Company adjusting through COVID-19 surge, urging precaution

By ahein | April 23, 2021 |

The new COVID-19 variant is hitting Michigan hard with a record-breaking number of children hospitalized with the virus this week.  Our CEO Kolby Miller spoke with ABC 12 WJRT-TV to share an update about EMS services and providers during this third wave.  READ MORE.

Mid-Michigan hospitals nearing capacity as COVID-19 surge escalates

By ahein | April 16, 2021 |

This latest COVID-19 surge is impacting healthcare providers across the state. Medstar CEO Kolby Miller spoke with ABC12: First In-Depth Everywhere WJRT-TV about how it’s affecting EMS. READ MORE.

Medstar EMT training program pays its students

By ahein | February 19, 2021 |

ABC 12 News (WJRT) — Several weeks ago, our own Ann Pirret brought you the story on the shortage of ambulance services in Genesee County. Well, one mid-Michigan emergency care provider is trying to help increase the number of trained people available. READ MORE.

News Releases

Rescued dog brings Medstar EMTs in Clinton Township comfort after long shift

By ignitemed | November 12, 2019 |

MedStar Ambulance in Clinton Township has a new employee—one that provides comfort to the rest. Roscoe, the rescued Golden Retriever-mix, spends his days at the Clinton Township location greeting the EMTs as they come and go. MedStar adopted Roscoe last month from the non-profit dog rescue Pro-Pet-Otic Foundation in Ferndale. Director Michael James helped free…