Media Inquiries 

For media inquiries, contact Anne Hein at ahein@medstarambulance.org

In the news

911 Consortium recognizes exclusive EMS service contracts

By ahein | September 23, 2021 |

The Davison Index — Communities that have signed exclusive contracts with EMS providers will be allowed to resume those agreements, per a recent decision from the Genesee County 911 Consortium Board. At a Sept. 14 executive board meeting, the Consortium Board narrowly passed a measure to recognize contracts signed between EMS provider Medstar and several…

Medstar seeing more interest for emergency medical technicians in the face of the pandemic

By ahein | September 21, 2021 |

NBC 25/Fox 66 News – Back in January, Mid-Michigan NOW first introduced you to a new program to help boost recruitment. Now our Remi Murrey is circling back to see how recruitment and staffing have been in the face of the pandemic.

Township inks three-year ambulance deal with MedStar

By ahein | September 9, 2021 |

The Citizen — Atlas Twp.-On Sept. 1, the township board of trustees voted 4-0 in a special meeting to approve a three-year agreement for preferred ambulance service for 911 calls. Trustee Patrick Major was absent with notice.The township joins Richfield and Davison townships along with the City of Davison with similar agreements from MedStar. The…

Atlas Twp. latest community to sign MedStar agreement

By ahein | September 9, 2021 |

The Davison Index — With Richfield and Davison townships and the city of Davison already on board, Atlas Township is following suit and entering into an agreement with MedStar Ambulance. “The idea behind the agreement is the other (communities) along the M-15 corridor are also in agreement with using MedStar as their preferred provider,” said…

Michigan EMT services dealing with lack of ambulances because of vehicle chip shortage

By ahein | September 2, 2021 |

WNEM TV — While the Michigan Association of Ambulance Services is dealing with a shortage of paramedics, the CEO of Medstar said his issue is not having enough ambulances. “So, we’re kind of in a little bit of a different situation than many of the others,” said Kolby Miller, CEO of Medstar. COVID-19 has impacted car…

Naloxone: Rescuing people from opioid overdoses

By ahein | August 31, 2021 |

“Paramedics are trained on how to recognize the signs of an overdose and the treatment required to combat the effects of an overdose,” said Andrew Brown, vice president of stakeholder integration at Medstar Ambulance. Andrew explains that after paramedics administer the naloxone to the person experiencing the overdose, “the person will become more alert, they could possibly become agitated and possibly combative. They could also become sick to their stomach and possibly vomit.”

Ambulance service for Atlas Township eyed

By ahein | August 20, 2021 |

The Citizen — On Monday night during the township board of trustees meeting, Kolby Miller, chief executive officer for Medstar Ambulance provided an overview of a proposed agreement for service to the township and the Village of Goodrich. “We know that the EMS system in Genesee County has had some challenges at some time over…

Medstar provides annual report to Macomb Township

By ahein | August 2, 2021 |

Macomb Township Chronicle — An area medical service recently provided insight into how its operations were impacted by the COVID-19 pandemic. At the July 14 Macomb Township Board of Trustees meeting, Kolby Miller, Medstar Ambulance chief executive officer, presented to the board about the status of the township’s services. “As you can imagine, 2020 was a…

Medstar CEO details COVID-19 sacrifices to Macomb Twp. Board

By ahein | July 22, 2021 |

The Macomb Daily — COVID-19’s local impact in terms of service and sacrifice was detailed for the Macomb Township Board of Trustees on July 14, when Medstar Ambulance CEO Kolby Miller made his 2020 report presentation. Miller said COVID-19 impacted both interfacility and critical care work at Medstar and detailed personal sacrifices the pandemic caused…

Genesee County communities try new solution to ambulance shortage

By ahein | July 9, 2021 |

ABC 12 — Genesee County has been dealing with an ambulance shortage all year. The county reported 21 days over seven months in late 2020 when zero ambulances were available to respond to calls for help. The county reaches “critical status” for ambulances with five or fewer units available almost daily — sometimes multiple times a day.…

News Releases

Anne Hein

Medstar Welcomes Anne Hein as New Communications Manager and Public Information Officer

By ahein | March 1, 2020 |

Medstar, Southeast Michigan’s largest EMS and mobile health provider, is expanding its executive team with the addition of Anne Hein as the new communications manager and public information officer.  In this newly created role, Anne will be responsible for internal communications and as well as engaging with community members and other stakeholders to raise awareness…

Clinton Township Winter EMT Course Now Open For Enrollment!

By ignitemed | November 13, 2019 |

Finally!! After much anticipation, we are happy to announce that our Clinton Township winter EMT course is open for enrollment! The course beings on January 13 and runs until May 21. Class meets Mondays and Wednesdays from 3:00 PM to 9:00 PM and 1 Saturday of each month- from 9:00 AM-5:00 PM. For additional information,…

Two Medstar Employees Act Quickly To Save Life

By ignitemed | November 13, 2019 |

Today, we recognize Mackenzie Krolczyk and Sydney Jovaisa! We were contacted by Ascension St. John Hospital to follow up on the care provided to a patient in the City of Eastpointe. A153 arrived after a two minute response to find a female having chest pain radiating to her right arm that started 2 hours prior…

Medstar Paramedic and EMTs revive Flint woman to full recovery

By ignitemed | November 13, 2019 |

Today, we recognize Paramedic Rick Hyde, EMT Sedrick Fornari, and EMT Jade Bennett. The crew was dispatched to an 89 year old female patient in the city of Flint having breathing problems. Upon the crew arrival, the patient was moved to the floor and found to have no pulse. Cardiac compressions were initiated, and the…

Rescued dog brings Medstar EMTs in Clinton Township comfort after long shift

By ignitemed | November 12, 2019 |

MedStar Ambulance in Clinton Township has a new employee—one that provides comfort to the rest. Roscoe, the rescued Golden Retriever-mix, spends his days at the Clinton Township location greeting the EMTs as they come and go. MedStar adopted Roscoe last month from the non-profit dog rescue Pro-Pet-Otic Foundation in Ferndale. Director Michael James helped free…