Our Team

As a nonprofit community service, our organization is committed to providing the most compassionate, highest level of clinical care available to the patients, communities, and facilities we serve. With over 700 team members, Medstar is one of the largest EMS and mobile health organizations in Michigan.

Our commitment to our personnel is based on the premise that if we take care of the people who take care of the people, our organization will succeed and grow. We recognize that our team members in all departments have challenging responsibilities and invest significant amounts of their lives into the services that we provide in the communities and facilities that we serve. By providing our team members with the best wage and benefits package in the region, the newest and safest equipment in the industry, and the most comprehensive education and training available, we create an organization-wide commitment to compassionate, clinically advanced care, and safety in every response and interaction.

As we grow to meet increasing demand from new 911 communities, as well as our growth within our stakeholder healthcare systems, we welcome skilled and compassionate EMS providers to join our team. To apply, click here.

Here is information about the Medstar Leadership team members.

Get Social With Medstar

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15 hours ago

Medstar

Today, we recognize Paramedic Rachel Thomas and EMT Jennifer Rodolfo for a cardiac save. With assistance from our partners at the Macomb Township Fire Department, our crews obtained pulses and began taking the patient to Henry Ford Macomb. During the transport, the patient went pulseless again, and our team obtained pulses a second time. We're happy to report the patient made a full recovery.

Way to go, Jennifer and Rachel!

#ems #healthcare #ambulance #weareMedstar
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3 days ago

Medstar

With our partners from McLaren Lapeer Region, we recognize EMTs Raeann Caldwell and Kirsten Easton for their excellent care and compassion during the transfer of a reluctant patient.

Our friend Nicole in Lapeer said, "Kirsten went above and beyond to take a patient for us! She even went across the street to get two different types of candy that the patient requested before he would get into the stretcher. She made an instant report with him, and he trusted her, and she was able to convince him to go!"

Sometimes the little things make a big difference. Way to go, Kirsten and Raeann!

#ems #healthcare #ambulance #weareMedstar
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5 days ago

Medstar

While our crews often get recognized for emergencies, safe and compassionate patient transports are a vital part of our services.

Today, we salute Paramedic Harold McNew and EMTs Chris Prior and Megan Jenkins for their exceptional attention to detail in a recent transport from Ascension Genesys to a skilled nursing facility.

The patient had their second surgery in less than a month and was upset they couldn't return home to recover, and the family was sad they weren't going to able to visit their loved one in the rehabilitation center.

This crew took a few extra moments to explain everything they were doing to the patient before they did it, took extra care to move them gently, and made sure they were comfortable and warm before taking them to the ambulance.

The crew had no idea a Medstar Manager was also in the patient's room on the other side of the curtain.

"I wasn't surprised our crews went above and beyond; it reminded me how proud I am to work at Medstar," said Education and Training Manager Jennifer Monaghan. "Those few extra moments with the amount of kindness and compassion made a lasting impact on this patient; you could hear the relief in the patient's voice. No one wants to go to a skilled nursing facility to recover. This crew had no idea how upset the family was earlier. They just came in and made a hard day a bit easier for their patient; I can only hope this patient receives this kind of compassion and care during their rehab stay."

Excellent job, Chris, Megan, and Harold!

#ems #healthcare #ambulance #weareMedstar
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Fact:

For the past 15 years, Medstar's voluntary turnover rate to other single-role EMS providers in the region is 0.001% (one one-thousandth of one percent.)

Fact:

Medstar employees work closely with hospital and medical facility staff members, as well as participate in training sessions with emergency physicians and residents. Because of our relationship with the hospitals in our service area, our personnel are often involved in hospital care programs, research projects, and quality assurance panels.