Media Inquiries 

For media inquiries, contact Anne Hein at ahein@medstarambulance.org

In the news

Quick thinking, AED save life

By ahein | June 10, 2021 |

Tri-City Times — Tragedy was averted last month for a Country Smoke House employee and its all due to the business’s automatic external defibrillator (AED) and the staff members who came to her aid. Last week, Medstar EMS acknowledged co-owners Suzanne and Steve Francis and managers Todd Kaatz and Carma Capizzo for jumping into action…

Almont restaurant crew jumps into action after employee goes into cardiac arrest — AED used to help save worker’s life

By ahein | June 3, 2021 |

WDIV — When a worker at Country Smoke House in Almont collapsed and stopped breathing the co-owner of the business and others stepped in to help save their life. The worker experienced cardiac arrest on Thursday (May 27). When the worker collapsed, the co-owner of the business, Suzanne Francis, began CPR while her husband, Stephen, retrieved an automated external defibrillator (AED).…

Local first responders being celebrated during Michigan EMS Recognition Week

By ahein | May 21, 2021 |

WNEM TV — Gov. Gretchen Whitmer proclaimed this week as Michigan EMS Recognition Week to honor first responders on the front lines of the pandemic. It is a thank you to the emergency medical service personnel at the forefront of the COVID-19 pandemic and recognizing EMS heroes in the community and the critical role they…

Medstar honors workers during EMS Week

By ahein | May 21, 2021 |

The Macomb Daily — Clinton Township-based Medstar is celebrating EMS Recognition Week this week, honoring its 800-plus employees with catered meals, gifts, and raffles for the workers. The week-long celebration provided a respite from the chaotic scenes personnel for the nonprofit usually see while manning ambulances in several Macomb County communities. READ MORE.

This week we honor EMS responders

By ahein | May 21, 2021 |

The County Press — The EMS and medical first responder community in Lapeer County has been instrumental to providing compassionate care during the COVID-19 pandemic. These individuals put their own health in harm’s way when they entered private residences, nursing homes and foster living facilities to care for people in the community who were sickened…

Ambulance companies rethink business plan as volumes, revenue decline

By ahein | May 4, 2021 |

Crain’s Detroit Business — Ambulance companies rely on growth in volume of reimbursable transports to cover expenses and even turn a profit. But since the COVID-19 pandemic struck in March 2020, Michigan companies have been facing more severe staffing shortages, they have seen volume decline by as much as 40 percent as people choose not…

Ascension Genesys Hospital workers honored with ‘clap out’ by first responders

By ahein | April 28, 2021 |

Medstar was honored to participate in a “clap out” to recognize our partners at Ascension Genesys Hospital in Grand Blanc Township for their dedication and commitment to patient care. We’re all in this together! READ MORE.

Michigan Ambulance Company adjusting through COVID-19 surge, urging precaution

By ahein | April 23, 2021 |

The new COVID-19 variant is hitting Michigan hard with a record-breaking number of children hospitalized with the virus this week.  Our CEO Kolby Miller spoke with ABC 12 WJRT-TV to share an update about EMS services and providers during this third wave.  READ MORE.

Mid-Michigan hospitals nearing capacity as COVID-19 surge escalates

By ahein | April 16, 2021 |

This latest COVID-19 surge is impacting healthcare providers across the state. Medstar CEO Kolby Miller spoke with ABC12: First In-Depth Everywhere WJRT-TV about how it’s affecting EMS. READ MORE.

Medstar EMT training program pays its students

By ahein | February 19, 2021 |

ABC 12 News (WJRT) — Several weeks ago, our own Ann Pirret brought you the story on the shortage of ambulance services in Genesee County. Well, one mid-Michigan emergency care provider is trying to help increase the number of trained people available. READ MORE.

News Releases

General Manager Todd Kaatz Patient Debby Custodio Packaging Room Manager Carma Capizzo Country Smoke House Co-Owner Suzanne Francis Country Smoke House Co-Owner Stephen Francis Northern Operations Manager Jeremy Compau Vice President of Clinical and Education Services Kevin Wilkinson

AED and CPR Save Woman’s Life at Almont Restaurant — Medstar to Honor Country Smoke House on June 1 for AED and CPR Awareness Week

By ahein | May 27, 2021 |

Medstar, Michigan’s most integrated EMS and mobile healthcare provider, commends the staff at the Country Smoke House in Almont for their preparedness and action when their colleague suffered a cardiac arrest.  When the patient became unconscious and stopped breathing, Country Smoke House co-owner Suzanne Francis began CPR while her husband, Stephen, got the AED. Shortly…

EMS Week -- May 16-22 -- Thank You

Medstar Honors Frontline Heroes During EMS Recognition Week

By ahein | May 17, 2021 |

Medstar, Michigan’s most integrated EMS and mobile healthcare provider, is honoring its more than 800 team members for their lifesaving work as part of EMS Week.  “Medstar personnel adapted incredibly well to provide safe and effective care to patients, communities, and healthcare systems during the pandemic,” said Kolby Miller, Medstar CEO. “Working in EMS means…

Pie a Paramedic Donation Drive

By ahein | February 9, 2021 | Comments Off on Pie a Paramedic Donation Drive

Medstar Collecting Winter Gear for Detroit’s Homeless With temperatures reaching the single digits, the Pope Francis Center is even more critical to the safety and survival of Detroit’s homeless. And they are in dire need of the following donations:  Thermal/outdoor socks Hats Gloves Thermal pants and shirts  The winter gear items must be new and…

Medics transporting a patient

Medstar Offering EMT Training for All New Employees

By ahein | December 14, 2020 |

At a time when many have uncertainty in their employment picture, Medstar is stepping up with an opportunity to earn full-time wages while getting an education and moving into a rewarding career. The largest nonprofit EMS agency in Michigan is now providing Emergency Medical Technician (EMT) licensure training for all new employees.  “We often hear…

New Station in Independence Township

Medstar Enhances Services in Northern Oakland County With a New Station in Independence Township

By ahein | August 21, 2020 |

Medstar, Michigan’s most integrated EMS and mobile healthcare provider, opened a new station in Independence Township. The new location at 5255 Maybee Road, Clarkston, Michigan enhances services to patients and healthcare stakeholders in Northern Oakland County.  “The new station will better serve the area for years to come and benefits our mutual commitments with the…

Medstar Ambulance

Medstar, McLaren Bay Announce EMS Transition

By ahein | June 24, 2020 |

McLaren Bay Region Hospital moving EMS services to a new provider Medstar, Michigan’s most extensive and integrated 911 EMS and mobile healthcare provider, will become the ambulance provider for McLaren Bay Region and the surrounding communities. McLaren Bay Region has provided emergency transportation services to Bay County for over 40 years. The transition will take…

Dr. Gary Druskovich

Medstar Welcomes Dr. Gary Druskovich to Its Board of Directors

By ahein | June 12, 2020 |

Medstar, Southern Michigan’s largest EMS and mobile healthcare provider, is pleased to announce Ascension Macomb-Oakland Hospital President Gary Druskovich, MD, MBA, is the newest member of its Board of Directors.  “Dr. Druskovich brings a valuable mix of clinical and operations experience to our organization, and we share his passion for serving the most vulnerable patients,”…

Dr. Kevin Grady

Medstar Welcomes Dr. Kevin Grady to Its Board of Directors

By ahein | June 12, 2020 |

Medstar, Southern Michigan’s largest EMS and mobile healthcare provider, is pleased to announce the President and CEO of Ascension St. John Hospital and Ascension River District Hospital Kevin Grady, MD, is the newest member of its Board of Directors.  “Dr. Grady is a champion for patient-centered care, and it’s an honor to have him on…

Medstar Supervisor Jason Jay discusses how to use an AED with a veterans’ group.

Medstar Offers AED and CPR Training Grants

By ahein | June 3, 2020 |

It’s National CPR and AED Awareness Week, and to teach more people CPR and how to use AEDs, Medstar offers grants that provide AEDs and CPR training to schools, churches, and other nonprofit and civic organizations in its service areas.

Kolby Miller, Medstar CEO

Medstar’s CEO Appointed to the State Trauma Advisory Committee

By ahein | May 8, 2020 |

Robert Gordon, Director of the Michigan Department of Health and Human Services (MDHHS), has appointed Medstar CEO Kolby Miller to the State Trauma Advisory Committee (STAC), representing EMS agencies throughout Michigan.  The STAC serves as the MDHHS’ subject matter experts regarding the clinical and operational components of our statewide trauma system. In this role, Miller…