Media Inquiries 

For media inquiries, contact Anne Hein at ahein@medstarambulance.org

In the news

Medstar CEO details COVID-19 sacrifices to Macomb Twp. Board

By ahein | July 22, 2021 |

The Macomb Daily — COVID-19’s local impact in terms of service and sacrifice was detailed for the Macomb Township Board of Trustees on July 14, when Medstar Ambulance CEO Kolby Miller made his 2020 report presentation. Miller said COVID-19 impacted both interfacility and critical care work at Medstar and detailed personal sacrifices the pandemic caused…

Genesee County communities try new solution to ambulance shortage

By ahein | July 9, 2021 |

ABC 12 — Genesee County has been dealing with an ambulance shortage all year. The county reported 21 days over seven months in late 2020 when zero ambulances were available to respond to calls for help. The county reaches “critical status” for ambulances with five or fewer units available almost daily — sometimes multiple times a day.…

City of Burton partnering with Medstar Ambulance for guaranteed emergency service

By ahein | July 9, 2021 |

ABC 12 — There’s a new lifeline for first responders in Burton. The city is announcing a partnership for EMS services with Medstar Ambulance, but it’s not just ambulance staff that are getting help. It could also make a life-saving difference for those responding to an emergency. Right now in Burton, there are times where…

Mich. county reaches critical ambulance status daily

By ahein | July 9, 2021 |

EMS1 — There were 21 days in seven months’ time in which no ambulances were available to respond to calls in Genesse County, Mich., ABC 12 reported.  When there are five or fewer ambulances at the ready, the county considers it “critical status,” meaning the county’s 911 center must call in outside ambulances or redirect units en…

Davison area governments approve ambulance contract with Medstar

By ahein | July 9, 2021 |

The Davison Index — The three local units of government – Davison, Davison Township and Richfield Township – all unanimously approved a contract for emergency medical services with MedStar ambulance this week. Davison City Manager Andrea Schroeder said she and Davison- Richfield Fire Chief Brian Flewelling had the chance to meet with representatives from Medstar…

ABC12 investigates: why is Genesee County’s ambulance shortage becoming worse?

By ahein | June 18, 2021 |

ABC 12 — “Who would ever expect in today’s era that you pick up and dial 911, and we don’t have an ambulance to send to you?” asked Genesee County 911′s Deputy Director Tim Jones. It’s a problem Genesee County’s been dealing with for months. ABC12 first brought it to the community’s attention in January.…

Quick thinking, AED save life

By ahein | June 10, 2021 |

Tri-City Times — Tragedy was averted last month for a Country Smoke House employee and its all due to the business’s automatic external defibrillator (AED) and the staff members who came to her aid. Last week, Medstar EMS acknowledged co-owners Suzanne and Steve Francis and managers Todd Kaatz and Carma Capizzo for jumping into action…

Almont restaurant crew jumps into action after employee goes into cardiac arrest — AED used to help save worker’s life

By ahein | June 3, 2021 |

WDIV — When a worker at Country Smoke House in Almont collapsed and stopped breathing the co-owner of the business and others stepped in to help save their life. The worker experienced cardiac arrest on Thursday (May 27). When the worker collapsed, the co-owner of the business, Suzanne Francis, began CPR while her husband, Stephen, retrieved an automated external defibrillator (AED).…

Local first responders being celebrated during Michigan EMS Recognition Week

By ahein | May 21, 2021 |

WNEM TV — Gov. Gretchen Whitmer proclaimed this week as Michigan EMS Recognition Week to honor first responders on the front lines of the pandemic. It is a thank you to the emergency medical service personnel at the forefront of the COVID-19 pandemic and recognizing EMS heroes in the community and the critical role they…

Medstar honors workers during EMS Week

By ahein | May 21, 2021 |

The Macomb Daily — Clinton Township-based Medstar is celebrating EMS Recognition Week this week, honoring its 800-plus employees with catered meals, gifts, and raffles for the workers. The week-long celebration provided a respite from the chaotic scenes personnel for the nonprofit usually see while manning ambulances in several Macomb County communities. READ MORE.

News Releases

Medstar ambulance parked outside of Burton Fire Station No. 2

City of Burton Enters Into EMS Agreement With Medstar

By ahein | July 8, 2021 |

The City of Burton announced today​ that it​ has entered into an​ agreement ​to provide consistent EMS service ​for its​ residents and visitors. The ​agreement​ is​ with Medstar, a not-for-profit EMS agency that serves several Michigan communities, ​and ​is identical to agreements the agency has with communities throughout lower Michigan. “The delivery of EMS care…

Medstar LifeFlight Helicopter

LifeFlight Air Medical Training Part of Medstar’s Free Emergency Medical Responder Course for Firefighters

By ahein | July 8, 2021 |

Medstar, Michigan’s most integrated EMS and mobile healthcare provider, is conducting air medical training:* Thursday, July 8, 2021 6 pmBentley High School 1150 N Belsay Rd, Burton, MI 48509 The exercise is part of a 61-hour Emergency Medical Responder (EMR) course Medstar is providing to 28 Genesee County firefighters. The Medstar LifeFlight team will teach attendees how…

General Manager Todd Kaatz Patient Debby Custodio Packaging Room Manager Carma Capizzo Country Smoke House Co-Owner Suzanne Francis Country Smoke House Co-Owner Stephen Francis Northern Operations Manager Jeremy Compau Vice President of Clinical and Education Services Kevin Wilkinson

AED and CPR Save Woman’s Life at Almont Restaurant — Medstar to Honor Country Smoke House on June 1 for AED and CPR Awareness Week

By ahein | May 27, 2021 |

Medstar, Michigan’s most integrated EMS and mobile healthcare provider, commends the staff at the Country Smoke House in Almont for their preparedness and action when their colleague suffered a cardiac arrest.  When the patient became unconscious and stopped breathing, Country Smoke House co-owner Suzanne Francis began CPR while her husband, Stephen, got the AED. Shortly…

EMS Week -- May 16-22 -- Thank You

Medstar Honors Frontline Heroes During EMS Recognition Week

By ahein | May 17, 2021 |

Medstar, Michigan’s most integrated EMS and mobile healthcare provider, is honoring its more than 800 team members for their lifesaving work as part of EMS Week.  “Medstar personnel adapted incredibly well to provide safe and effective care to patients, communities, and healthcare systems during the pandemic,” said Kolby Miller, Medstar CEO. “Working in EMS means…

Pie a Paramedic Donation Drive

By ahein | February 9, 2021 | Comments Off on Pie a Paramedic Donation Drive

Medstar Collecting Winter Gear for Detroit’s Homeless With temperatures reaching the single digits, the Pope Francis Center is even more critical to the safety and survival of Detroit’s homeless. And they are in dire need of the following donations:  Thermal/outdoor socks Hats Gloves Thermal pants and shirts  The winter gear items must be new and…

Medics transporting a patient

Medstar Offering EMT Training for All New Employees

By ahein | December 14, 2020 |

At a time when many have uncertainty in their employment picture, Medstar is stepping up with an opportunity to earn full-time wages while getting an education and moving into a rewarding career. The largest nonprofit EMS agency in Michigan is now providing Emergency Medical Technician (EMT) licensure training for all new employees.  “We often hear…

New Station in Independence Township

Medstar Enhances Services in Northern Oakland County With a New Station in Independence Township

By ahein | August 21, 2020 |

Medstar, Michigan’s most integrated EMS and mobile healthcare provider, opened a new station in Independence Township. The new location at 5255 Maybee Road, Clarkston, Michigan enhances services to patients and healthcare stakeholders in Northern Oakland County.  “The new station will better serve the area for years to come and benefits our mutual commitments with the…

Medstar Ambulance

Medstar, McLaren Bay Announce EMS Transition

By ahein | June 24, 2020 |

McLaren Bay Region Hospital moving EMS services to a new provider Medstar, Michigan’s most extensive and integrated 911 EMS and mobile healthcare provider, will become the ambulance provider for McLaren Bay Region and the surrounding communities. McLaren Bay Region has provided emergency transportation services to Bay County for over 40 years. The transition will take…

Dr. Gary Druskovich

Medstar Welcomes Dr. Gary Druskovich to Its Board of Directors

By ahein | June 12, 2020 |

Medstar, Southern Michigan’s largest EMS and mobile healthcare provider, is pleased to announce Ascension Macomb-Oakland Hospital President Gary Druskovich, MD, MBA, is the newest member of its Board of Directors.  “Dr. Druskovich brings a valuable mix of clinical and operations experience to our organization, and we share his passion for serving the most vulnerable patients,”…

Dr. Kevin Grady

Medstar Welcomes Dr. Kevin Grady to Its Board of Directors

By ahein | June 12, 2020 |

Medstar, Southern Michigan’s largest EMS and mobile healthcare provider, is pleased to announce the President and CEO of Ascension St. John Hospital and Ascension River District Hospital Kevin Grady, MD, is the newest member of its Board of Directors.  “Dr. Grady is a champion for patient-centered care, and it’s an honor to have him on…