Media Inquiries 

For media inquiries, contact Anne Hein at ahein@medstarambulance.org

In the news

Medstar CEO Interviewed for Oakland Press Article About EMS in Michigan

By ahein | November 15, 2021 |

Kolby Miller, CEO of Clinton Township-based MedStar, an EMS provider serving Macomb, Oakland, and Wayne counties, said offering overtime and additional incentives is not a long-term solution to this long-standing workforce shortage. Currently, MedStar has around 900 full- and part-time personnel on its clinical operations team. “We are investing in full-time personnel who are joining…

More paramedics give proactive, non-emergency care as community paramedicine grows in Michigan

By ahein | October 14, 2021 |

Second Wave Michigan — “Community paramedics can help high-risk, high-utilizing patient populations, who are going to be older; have one, two, or more comorbidities; and have been seeking care through the emergency department or other means,” says Andrew Brown, vice president of stakeholder integration for Medstar, southeast Michigan’s largest EMS and mobile health provider, serving Bay,…

Patient transfers between hospitals are more critical than ever. But in rural Michigan, the ambulances aren’t coming.

By ahein | October 8, 2021 |

Crain’s Detroit Business — Ambulance services can transfer patients only to or from a community in which they are licensed. Those licensed service providers are also usually required to maintain dedicated ambulances in a given community around the clock for 911 calls, said Kolby Miller, CEO of Medstar. Rural communities may not need another truck…

Medstar ambulance begins offering at home monoclonal antibody treatments for COVID-19

By ahein | October 1, 2021 |

ABC 12 — ”It’s not a vaccine, but it builds up the immune system so the patient or the person who is exposed can safely get through whatever period that is,” said Medstar Ambulance CEO Kolby Miller. A Mid-Michigan ambulance company is changing the way COVID-19 patients are treated. Most people think the only way…

Medstar paramedics helping COVID patients in their own homes with antibody treatments

By ahein | September 30, 2021 |

NBC 25/Fox 66 — There’s a growing demand for monoclonal antibody therapy to treat COVID-19 patients in Genesee, Lapeer and Bay counties. Paramedics with Medstar EMS provide the infusion treatments, which then reduce COVID-19 symptoms and lower the chances a patient will have go to the hospital. According to Medstar CEO Kolby Miller, requests are doubling each…

Paramedics administer COVID treatments in mid-Michigan inside homes

By ahein | September 28, 2021 |

WNEM TV 5 — Paramedics are now administering a covid-19 treatment proven to reduce symptoms and hospitalizations from the virus inside patient’s homes. “We’re preventing the emergencies from happening in the first place,” said Kolby Miller, the CEO of Medstar of Michigan. Normally ambulances respond to an emergency and transport the patient to the hospital.…

Medstar To Provide COVID-19 Antibody Treatment In Patient’s Home

By ahein | September 28, 2021 |

Patch Detroit — MedStar said Monday it will provide monoclonal antibody infusion treatments at a person’s residence to reduce COVID-19 symptoms and the risk of hospitalization, according to a news release. Monoclonal antibodies are lab-engineered immune system proteins that can help trigger a healthy immune response against a COVID-19 infection. The announcement comes on the…

Mich. medics administer monoclonal antibody therapy in patient homes

By ahein | September 28, 2021 |

EMS 1 — Paramedics are traveling to patient’s homes to administer monoclonal antibody therapy treatments for COVID-19.   Medstar of Michigan providers are delivering the doctor-prescribed antibody treatments to patients’ homes, which help reduce the chance of contracting the virus and fight it, WNEM TV5 reported.   “Monoclonal antibodies are something that is used for a patient who either…

Southeast Michigan EMS heroes honored at ceremony in Lansing

By ahein | September 27, 2021 |

The Oakland Press — The Michigan Association of Ambulance Services recognized the life-saving work of 21 EMS practitioners across the state, including seven first responders in Macomb and Oakland counties. The recognition was part of the biennial Stars of Life ceremony, which took place Sept. 21 in Lansing, to celebrate ambulance professionals who go above…

911 Consortium recognizes exclusive EMS service contracts

By ahein | September 23, 2021 |

The Davison Index — Communities that have signed exclusive contracts with EMS providers will be allowed to resume those agreements, per a recent decision from the Genesee County 911 Consortium Board. At a Sept. 14 executive board meeting, the Consortium Board narrowly passed a measure to recognize contracts signed between EMS provider Medstar and several…

News Releases

Jason MacDonald

Medstar Welcomes Jason MacDonald as Vice President of Administration

By ahein | October 4, 2021 |

MacDonald brings 25 years of EMS experience to the nonprofit agency Medstar, Michigan’s largest EMS and mobile healthcare provider, welcomes Jason MacDonald to the executive leadership team as the nonprofit agency’s Vice President of Administration. In this role, Jason will be responsible for enhancing and expanding Medstar’s risk, safety, and compliance programs, as well as…

Mobile Health Paramedic Nicole Plauman inserts a monoclonal antibody treatment into an IV

Demand Rising for Monoclonal Antibody Therapy to Treat COVID-19 Patients

By ahein | September 27, 2021 |

Medstar paramedics administer the treatments in patients’ homes. Go to https://www.medstarambulance.org/mab for more information. Through partnerships with area health systems and physician groups, Medstar now provides in-home monoclonal antibody infusion treatments to reduce COVID-19 symptoms and the risk of hospitalization from the virus.  “Since the time these medications have become available, Medstar Mobile Health Paramedics…

EMT Roxanne Cottrell and EMS Educator Lee Howie

Medstar EMT and EMS Educator Honored With Michigan Stars of Life Awards

By ahein | September 23, 2021 |

Medstar is proud to announce that the Michigan Association of Ambulances Services selected EMT Roxanne Cottrell and EMS Educator Lee Howie as recipients of the 2021 Stars of Life Award.  The Stars of Life award celebrates the contributions of EMS professionals who go above and beyond the call of duty in service to their patients,…

AED and CPR

Medstar Expands Its Community AED Program Through New “Shock and Save Initiative

By ahein | August 13, 2021 |

When someone’s heart suddenly stops beating, every minute without defibrillation and CPR lowers the chance of survival by nearly 10%. When a bystander uses an AED (Automated External Defibrillator) on a person in cardiac arrest, their likelihood of survival doubles. Medstar recognizes community AED placement as the most important component of increasing cardiac arrest survival throughout…

Medstar ambulance parked outside of Burton Fire Station No. 2

City of Burton Enters Into EMS Agreement With Medstar

By ahein | July 8, 2021 |

The City of Burton announced today​ that it​ has entered into an​ agreement ​to provide consistent EMS service ​for its​ residents and visitors. The ​agreement​ is​ with Medstar, a not-for-profit EMS agency that serves several Michigan communities, ​and ​is identical to agreements the agency has with communities throughout lower Michigan. “The delivery of EMS care…

Medstar LifeFlight Helicopter

LifeFlight Air Medical Training Part of Medstar’s Free Emergency Medical Responder Course for Firefighters

By ahein | July 8, 2021 |

Medstar, Michigan’s most integrated EMS and mobile healthcare provider, is conducting air medical training:* Thursday, July 8, 2021 6 pmBentley High School 1150 N Belsay Rd, Burton, MI 48509 The exercise is part of a 61-hour Emergency Medical Responder (EMR) course Medstar is providing to 28 Genesee County firefighters. The Medstar LifeFlight team will teach attendees how…

General Manager Todd Kaatz Patient Debby Custodio Packaging Room Manager Carma Capizzo Country Smoke House Co-Owner Suzanne Francis Country Smoke House Co-Owner Stephen Francis Northern Operations Manager Jeremy Compau Vice President of Clinical and Education Services Kevin Wilkinson

AED and CPR Save Woman’s Life at Almont Restaurant — Medstar to Honor Country Smoke House on June 1 for AED and CPR Awareness Week

By ahein | May 27, 2021 |

Medstar, Michigan’s most integrated EMS and mobile healthcare provider, commends the staff at the Country Smoke House in Almont for their preparedness and action when their colleague suffered a cardiac arrest.  When the patient became unconscious and stopped breathing, Country Smoke House co-owner Suzanne Francis began CPR while her husband, Stephen, got the AED. Shortly…

EMS Week -- May 16-22 -- Thank You

Medstar Honors Frontline Heroes During EMS Recognition Week

By ahein | May 17, 2021 |

Medstar, Michigan’s most integrated EMS and mobile healthcare provider, is honoring its more than 800 team members for their lifesaving work as part of EMS Week.  “Medstar personnel adapted incredibly well to provide safe and effective care to patients, communities, and healthcare systems during the pandemic,” said Kolby Miller, Medstar CEO. “Working in EMS means…

Pie a Paramedic Donation Drive

By ahein | February 9, 2021 | Comments Off on Pie a Paramedic Donation Drive

Medstar Collecting Winter Gear for Detroit’s Homeless With temperatures reaching the single digits, the Pope Francis Center is even more critical to the safety and survival of Detroit’s homeless. And they are in dire need of the following donations:  Thermal/outdoor socks Hats Gloves Thermal pants and shirts  The winter gear items must be new and…

Medics transporting a patient

Medstar Offering EMT Training for All New Employees

By ahein | December 14, 2020 |

At a time when many have uncertainty in their employment picture, Medstar is stepping up with an opportunity to earn full-time wages while getting an education and moving into a rewarding career. The largest nonprofit EMS agency in Michigan is now providing Emergency Medical Technician (EMT) licensure training for all new employees.  “We often hear…