Medstar leads national patient satisfaction survey

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About Medstar

Medstar is Southeast Michigan’s largest and most integrated EMS and mobile health provider, serving more than 190,000 patients annually throughout Bay, Genesee, Ingham, Lapeer, Macomb, Oakland, and Wayne counties. Originally created in 1993 by two local hospitals committed to providing quality EMS for their communities, our stakeholder health systems have now grown to include Ascension-Michigan, Henry Ford Health System, and the McLaren Healthcare Corporation.

Our integration with the physicians, nurses, and clinical leaders within our stakeholder health systems combined with our non-profit mission allows us to focus on advancing emergency care in the communities we serve, as well as integrated mobile health (community paramedic), critical care transport, and ambulatory transportation services throughout our stakeholder health systems, as well as healthcare facilities throughout lower Michigan.

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The Best Personnel

We are committed to providing the communities we serve with the best personnel, the most clinically advanced patient care, and the best and safest equipment available. We believe in external validation of all quality metrics and are committed to providing our patients, personnel, community partners, and healthcare stakeholders with data and service metric transparency and clinical integration.

In 2019, Medstar invested $8.7 million to advance the care and service that we provide to the patients, communities, and facilities who entrust us with their care.

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Clinical Services

The Medstar team provides care to more 911 patients in Southeast Michigan than any other agency. Through our 911 EMS services, Mobile Health Paramedic program, air medical services, on-site paramedic leasing, critical care, and interfacility transport teams, Medstar cares for a patient in Michigan every four minutes.

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Fact:

With our clinical care providers focused on one patient at a time, Medstar serves more than 190,000 patients annually throughout Bay, Genesee, Ingham, Lapeer, Macomb, Oakland, Wayne counties.

Latest news

Medstar Ambulance With UV Sterilization Device

Medstar Offers UV Sterilization Devices to Local Police, Fire, and Other EMS Agencies to Fight COVID-19

To help prevent the spread of COVID-19, Medstar is offering the use of its UV sterilization equipment to police, fire, and other EMS agencies throughout the Medstar service area. UV sterilization has been proven to be the most effective mechanism to kill viruses on surfaces. “Not all EMS and public safety providers have historically put

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Medstar Uses UV Sterilization to Decontaminate Ambulances After Transporting a Potential COVID-19 Patient

Medstar, Southern Michigan’s largest EMS and mobile healthcare provider, is on the frontlines of the COVID-19 pandemic and uses UV sterilization for any ambulance and equipment used to transport a patient meeting screening criteria for the virus. This is the same process and equipment used to sterilize hospital intensive care units after infectious disease exposure.

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Medstar Welcomes Charles Anderson to Its Board of Directors

Medstar, Southern Michigan’s largest EMS and mobile healthcare provider, is pleased to announce Charles Anderson, the President/CEO of the Urban League of Detroit and Southeastern Michigan, is the newest member of its Board of Directors.  “I am excited to welcome Charles to our Board of Directors,” said Kolby Miller, Medstar CEO. “I look forward to

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Two Medstar EMTs Recognized at International EMS Conference

Medstar, Southern Michigan’s largest EMS and mobile healthcare provider, is proud to announce that two of our EMTs were awarded a trip to the EMS Today conference in Tampa, Florida — one of the premier emergency medical services conferences in the world.  Cheryl Dauphinee and Erik Sogge were recognized for their leading patient satisfaction survey

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Join the Team

Medstar is changing how EMS and mobile healthcare are delivered in Michigan. As we grow to serve an increasing number of 911 communities and health systems, we invite compassionate, skilled EMS providers to join our team.

We offer the newest, safest, and best equipment in the region, the highest wage and best benefits package, and the most clinically integrated patient mix in the region, as well as free on-site paramedic training for EMTs, UMBC training for paramedics, and a host of other certification and expanded scope training.

EMS providers may view current opportunities here.

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James Bloss EMS Scholarship

Applications are now being accepted for the James Bloss EMS Scholarship.

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Paramedic Program Success Rates

The success of the Medstar paramedic program is measured by the retention and pass rates on the national registry exam.

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COVID-19

Resources and information regarding Coronavirus Disease 2019 (COVID-19).

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