September Satisfaction Report Highlights
Medstar is Southeast Michigan’s largest and most integrated EMS and mobile health provider, serving more than 190,000 patients annually throughout Bay, Clinton, Eaton, Genesee, Ingham, Lapeer, Macomb, Oakland, and Wayne counties. Originally created in 1993 by two local hospitals committed to providing quality EMS for their communities, our stakeholder health systems have now grown to include Ascension-Michigan, Henry Ford Health System, and the McLaren Healthcare Corporation.
Our integration with the physicians, nurses, and clinical leaders within our stakeholder health systems combined with our non-profit mission allows us to focus on advancing emergency care in the communities we serve, as well as integrated mobile health (community paramedic), critical care transport, and ambulatory transportation services throughout our stakeholder health systems, as well as healthcare facilities throughout lower Michigan.
We are committed to providing the communities we serve with the best personnel, the most clinically advanced patient care, and the best and safest equipment available. We believe in external validation of all quality metrics and are committed to providing our patients, personnel, community partners, and healthcare stakeholders with data and service metric transparency and clinical integration.
Since 2019, Medstar has invested $14 million to advance the care and service that we provide to the patients, communities, and facilities that entrust us with their care.
The Medstar team provides care to more 911 patients in Southeast Michigan than any other agency. Through our 911 EMS services, Mobile Health Paramedic program, air medical services, on-site paramedic leasing, critical care, and interfacility transport teams, Medstar cares for a patient in Michigan every four minutes.
With our clinical care providers focused on one patient at a time, Medstar serves more than 190,000 patients annually throughout Bay, Clinton, Eaton, Genesee, Ingham, Lapeer, Macomb, Oakland, and Wayne counties.
Medstar is changing how EMS and mobile healthcare are delivered in Michigan. As we grow to serve an increasing number of 911 communities and health systems, we invite compassionate, skilled EMS providers to join our team.
We offer the newest, safest, and best equipment in the region, the highest wage and best benefits package, and the most clinically integrated patient mix in the region, as well as free on-site paramedic training for EMTs, UMBC training for paramedics, and a host of other certification and expanded scope training.
EMS providers may view current opportunities here.
Paramedic Program Success Rates
The success of the Medstar paramedic program is measured by the retention and pass rates on the national registry exam.