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Medstar leads national patient satisfaction survey

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About Medstar

Medstar is Southeast Michigan’s largest and most integrated EMS and mobile health provider, serving more than 190,000 patients annually throughout Bay, Genesee, Ingham, Lapeer, Macomb, Oakland, and Wayne counties. Originally created in 1993 by two local hospitals committed to providing quality EMS for their communities, our stakeholder health systems have now grown to include Ascension-Michigan, Henry Ford Health System, and the McLaren Healthcare Corporation.

Our integration with the physicians, nurses, and clinical leaders within our stakeholder health systems combined with our non-profit mission allows us to focus on advancing emergency care in the communities we serve, as well as integrated mobile health (community paramedic), critical care transport, and ambulatory transportation services throughout our stakeholder health systems, as well as healthcare facilities throughout lower Michigan.

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The Best Personnel

We are committed to providing the communities we serve with the best personnel, the most clinically advanced patient care, and the best and safest equipment available. We believe in external validation of all quality metrics and are committed to providing our patients, personnel, community partners, and healthcare stakeholders with data and service metric transparency and clinical integration.

In 2019, Medstar invested $8.7 million to advance the care and service that we provide to the patients, communities, and facilities who entrust us with their care.

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Clinical Services

The Medstar team provides care to more 911 patients in Southeast Michigan than any other agency. Through our 911 EMS services, Mobile Health Paramedic program, air medical services, on-site paramedic leasing, critical care, and interfacility transport teams, Medstar cares for a patient in Michigan every four minutes.

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Fact:

With our clinical care providers focused on one patient at a time, Medstar serves more than 190,000 patients annually throughout Bay, Clinton, Eaton, Genesee, Ingham, Lapeer, Macomb, Oakland, and Wayne counties.

Latest news

New Station in Independence Township

Medstar Enhances Services in Northern Oakland County With a New Station in Independence Township

Medstar, Michigan’s most integrated EMS and mobile healthcare provider, opened a new station in Independence Township. The new location at 5255 Maybee Road, Clarkston, Michigan enhances services to patients and healthcare stakeholders in Northern Oakland County.  “The new station will better serve the area for years to come and benefits our mutual commitments with the

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Medstar, McLaren Bay Announce EMS Transition

McLaren Bay Region Hospital moving EMS services to a new provider Medstar, Michigan’s most extensive and integrated 911 EMS and mobile healthcare provider, will become the ambulance provider for McLaren Bay Region and the surrounding communities. McLaren Bay Region has provided emergency transportation services to Bay County for over 40 years. The transition will take

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Medstar Welcomes Dr. Gary Druskovich to Its Board of Directors

Medstar, Southern Michigan’s largest EMS and mobile healthcare provider, is pleased to announce Ascension Macomb-Oakland Hospital President Gary Druskovich, MD, MBA, is the newest member of its Board of Directors.  “Dr. Druskovich brings a valuable mix of clinical and operations experience to our organization, and we share his passion for serving the most vulnerable patients,”

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Medstar Welcomes Dr. Kevin Grady to Its Board of Directors

Medstar, Southern Michigan’s largest EMS and mobile healthcare provider, is pleased to announce the President and CEO of Ascension St. John Hospital and Ascension River District Hospital Kevin Grady, MD, is the newest member of its Board of Directors.  “Dr. Grady is a champion for patient-centered care, and it’s an honor to have him on

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Join the Team

Medstar is changing how EMS and mobile healthcare are delivered in Michigan. As we grow to serve an increasing number of 911 communities and health systems, we invite compassionate, skilled EMS providers to join our team.

We offer the newest, safest, and best equipment in the region, the highest wage and best benefits package, and the most clinically integrated patient mix in the region, as well as free on-site paramedic training for EMTs, UMBC training for paramedics, and a host of other certification and expanded scope training.

EMS providers may view current opportunities here.

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James Bloss EMS Scholarship

Applications are now being accepted for the James Bloss EMS Scholarship.

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Paramedic Program Success Rates

The success of the Medstar paramedic program is measured by the retention and pass rates on the national registry exam.

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COVID-19

Resources and information regarding Coronavirus Disease 2019 (COVID-19).

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