Medstar leads national patient satisfaction survey

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About Medstar

Medstar is Southeast Michigan’s largest and most integrated EMS and mobile health provider, serving more than 190,000 patients annually throughout Bay, Genesee, Ingham, Lapeer, Macomb, Oakland, and Wayne counties. Originally created in 1993 by two local hospitals committed to providing quality EMS for their communities, our stakeholder health systems have now grown to include Ascension-Michigan, Henry Ford Health System, and the McLaren Healthcare Corporation.

Our integration with the physicians, nurses, and clinical leaders within our stakeholder health systems combined with our non-profit mission allows us to focus on advancing emergency care in the communities we serve, as well as integrated mobile health (community paramedic), critical care transport, and ambulatory transportation services throughout our stakeholder health systems, as well as healthcare facilities throughout lower Michigan.

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The Best Personnel

We are committed to providing the communities we serve with the best personnel, the most clinically advanced patient care, and the best and safest equipment available. We believe in external validation of all quality metrics and are committed to providing our patients, personnel, community partners, and healthcare stakeholders with data and service metric transparency and clinical integration.

In 2019, Medstar invested $8.7 million to advance the care and service that we provide to the patients, communities, and facilities who entrust us with their care.

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Clinical Services

The Medstar team provides care to more 911 patients in Southeast Michigan than any other agency. Through our 911 EMS services, Mobile Health Paramedic program, air medical services, on-site paramedic leasing, critical care, and interfacility transport teams, Medstar cares for a patient in Michigan every four minutes.

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Fact:

With our clinical care providers focused on one patient at a time, Medstar serves more than 190,000 patients annually throughout Bay, Genesee, Ingham, Lapeer, Macomb, Oakland, Wayne counties.

Latest news

Clinton Township Winter EMT Course Now Open For Enrollment!

Finally!! After much anticipation, we are happy to announce that our Clinton Township winter EMT course is open for enrollment! The course beings on January 13 and runs until May 21. Class meets Mondays and Wednesdays from 3:00 PM to 9:00 PM and 1 Saturday of each month- from 9:00 AM-5:00 PM. For additional information,

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Two Medstar Employees Act Quickly To Save Life

Today, we recognize Mackenzie Krolczyk and Sydney Jovaisa! We were contacted by Ascension St. John Hospital to follow up on the care provided to a patient in the City of Eastpointe. A153 arrived after a two minute response to find a female having chest pain radiating to her right arm that started 2 hours prior

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Medstar Paramedic and EMTs revive Flint woman to full recovery

Today, we recognize Paramedic Rick Hyde, EMT Sedrick Fornari, and EMT Jade Bennett. The crew was dispatched to an 89 year old female patient in the city of Flint having breathing problems. Upon the crew arrival, the patient was moved to the floor and found to have no pulse. Cardiac compressions were initiated, and the

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Rescued dog brings Medstar EMTs in Clinton Township comfort after long shift

MedStar Ambulance in Clinton Township has a new employee—one that provides comfort to the rest. Roscoe, the rescued Golden Retriever-mix, spends his days at the Clinton Township location greeting the EMTs as they come and go. MedStar adopted Roscoe last month from the non-profit dog rescue Pro-Pet-Otic Foundation in Ferndale. Director Michael James helped free

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Join The Team

Medstar is changing how EMS and mobile healthcare are delivered in Michigan. As we grow to serve an increasing number of 911 communities and health systems, we invite compassionate, skilled EMS providers to join our team.

We offer the newest, safest, and best equipment in the region, the highest wage and best benefits package, and the most clinically integrated patient mix in the region, as well as free on-site paramedic training for EMTs, UMBC training for paramedics, and a host of other certification and expanded scope training.

EMS providers may view current opportunities here.

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