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Patient Experience Surveys

Each month, EMS Survey Team, a third-party patient experience reporting and benchmarking agency, surveys our patients. Scores are out of 100 possible points. Full reports are available below. Here are some highlights from the latest report. 

September 2020

93

Overall Score

99

Percent of Positive Responses

96

Degree to which the medics took your problem seriously

95

Care shown by the medics

95

Cleanliness of the ambulance

94

Extent to which our staff eased your entry into the medical facility

Full Reports