Patient Experience Surveys

Each month, EMS Survey Team, a third-party patient experience reporting and benchmarking agency, surveys our patients. Scores are out of 100 possible points. Full reports are available below. Here are some highlights from the latest report.

Overall Score
Skill of the person driving the ambulance
Care shown by the medics who arrived with the ambulance
Degree to which the medics listened to you and/or your family
Degree to which the medics took your problem seriously