Each month, EMS Survey Team, a third-party patient experience reporting and benchmarking agency, surveys our patients. Scores are out of 100 possible points. Full reports are available below. Here are some highlights from the latest report.
November Satisfaction Report
Overall Monthly Very Good % Rating
+9% Above National Average
Ambulance Ride Very Good % Rating
+8% Above National Average
Billing Office Staff Very Good % Rating
+11% Above National Average
Dispatch Staff Very Good % Rating
-2% Below National Average
Medical Crews Very Good % Rating
+4% Over National Average