Patient Experience Surveys

Each month, EMS Survey Team, a third-party patient experience reporting and benchmarking agency, surveys our patients. Scores are out of 100 possible points. Full reports are available below. Here are some highlights from the latest report.

Overall Score
Skill of the person driving the ambulance
Extent to which medics included you in your treatment decisions
Degree to which the medics listened to you and/or your family
Helpfulness of the person you called for ambulance service