Media Inquiries 

For media inquiries, contact Anne Hein at ahein@medstarambulance.org

In the news

‘COVID changed everything’: EMS workers weigh in on pandemic’s toll

By ahein | January 4, 2022 |

Lansing, Mich. (WLNS) – COVID-19 doesn’t stop at testing lines or hospitals. It’s all over the community and every day, EMT workers who are already on the front lines responding to life and death situations have the pandemic to deal with. Last week, 6 News brought you the story of James Swindlehurst, a Mid-Michigan EMT…

“The availability of the antibodies will limit our ability to help the patients”

By ahein | December 30, 2021 |

Mid-Michigan Now — Demand is outweighing the supply of monoclonal antibody infusions. Medstar started doing at-home infusions but because they needed to help more people they opened clinics across the region to administer more treatments to people. Medstar is the only ambulance service in this region to offer Monoclonal Antibodies what started out as one…

Medstar CEO Interviewed for Oakland Press Article About EMS in Michigan

By ahein | November 15, 2021 |

Kolby Miller, CEO of Clinton Township-based MedStar, an EMS provider serving Macomb, Oakland, and Wayne counties, said offering overtime and additional incentives is not a long-term solution to this long-standing workforce shortage. Currently, MedStar has around 900 full- and part-time personnel on its clinical operations team. “We are investing in full-time personnel who are joining…

More paramedics give proactive, non-emergency care as community paramedicine grows in Michigan

By ahein | October 14, 2021 |

Second Wave Michigan — “Community paramedics can help high-risk, high-utilizing patient populations, who are going to be older; have one, two, or more comorbidities; and have been seeking care through the emergency department or other means,” says Andrew Brown, vice president of stakeholder integration for Medstar, southeast Michigan’s largest EMS and mobile health provider, serving Bay,…

Patient transfers between hospitals are more critical than ever. But in rural Michigan, the ambulances aren’t coming.

By ahein | October 8, 2021 |

Crain’s Detroit Business — Ambulance services can transfer patients only to or from a community in which they are licensed. Those licensed service providers are also usually required to maintain dedicated ambulances in a given community around the clock for 911 calls, said Kolby Miller, CEO of Medstar. Rural communities may not need another truck…

Medstar ambulance begins offering at home monoclonal antibody treatments for COVID-19

By ahein | October 1, 2021 |

ABC 12 — ”It’s not a vaccine, but it builds up the immune system so the patient or the person who is exposed can safely get through whatever period that is,” said Medstar Ambulance CEO Kolby Miller. A Mid-Michigan ambulance company is changing the way COVID-19 patients are treated. Most people think the only way…

Medstar paramedics helping COVID patients in their own homes with antibody treatments

By ahein | September 30, 2021 |

NBC 25/Fox 66 — There’s a growing demand for monoclonal antibody therapy to treat COVID-19 patients in Genesee, Lapeer and Bay counties. Paramedics with Medstar EMS provide the infusion treatments, which then reduce COVID-19 symptoms and lower the chances a patient will have go to the hospital. According to Medstar CEO Kolby Miller, requests are doubling each…

Paramedics administer COVID treatments in mid-Michigan inside homes

By ahein | September 28, 2021 |

WNEM TV 5 — Paramedics are now administering a covid-19 treatment proven to reduce symptoms and hospitalizations from the virus inside patient’s homes. “We’re preventing the emergencies from happening in the first place,” said Kolby Miller, the CEO of Medstar of Michigan. Normally ambulances respond to an emergency and transport the patient to the hospital.…

Medstar To Provide COVID-19 Antibody Treatment In Patient’s Home

By ahein | September 28, 2021 |

Patch Detroit — MedStar said Monday it will provide monoclonal antibody infusion treatments at a person’s residence to reduce COVID-19 symptoms and the risk of hospitalization, according to a news release. Monoclonal antibodies are lab-engineered immune system proteins that can help trigger a healthy immune response against a COVID-19 infection. The announcement comes on the…

Mich. medics administer monoclonal antibody therapy in patient homes

By ahein | September 28, 2021 |

EMS 1 — Paramedics are traveling to patient’s homes to administer monoclonal antibody therapy treatments for COVID-19.   Medstar of Michigan providers are delivering the doctor-prescribed antibody treatments to patients’ homes, which help reduce the chance of contracting the virus and fight it, WNEM TV5 reported.   “Monoclonal antibodies are something that is used for a patient who either…

News Releases

New Station in Independence Township

Medstar Enhances Services in Northern Oakland County With a New Station in Independence Township

By ahein | August 21, 2020 |

Medstar, Michigan’s most integrated EMS and mobile healthcare provider, opened a new station in Independence Township. The new location at 5255 Maybee Road, Clarkston, Michigan enhances services to patients and healthcare stakeholders in Northern Oakland County.  “The new station will better serve the area for years to come and benefits our mutual commitments with the…

Medstar Ambulance

Medstar, McLaren Bay Announce EMS Transition

By ahein | June 24, 2020 |

McLaren Bay Region Hospital moving EMS services to a new provider Medstar, Michigan’s most extensive and integrated 911 EMS and mobile healthcare provider, will become the ambulance provider for McLaren Bay Region and the surrounding communities. McLaren Bay Region has provided emergency transportation services to Bay County for over 40 years. The transition will take…

Dr. Gary Druskovich

Medstar Welcomes Dr. Gary Druskovich to Its Board of Directors

By ahein | June 12, 2020 |

Medstar, Southern Michigan’s largest EMS and mobile healthcare provider, is pleased to announce Ascension Macomb-Oakland Hospital President Gary Druskovich, MD, MBA, is the newest member of its Board of Directors.  “Dr. Druskovich brings a valuable mix of clinical and operations experience to our organization, and we share his passion for serving the most vulnerable patients,”…

Dr. Kevin Grady

Medstar Welcomes Dr. Kevin Grady to Its Board of Directors

By ahein | June 12, 2020 |

Medstar, Southern Michigan’s largest EMS and mobile healthcare provider, is pleased to announce the President and CEO of Ascension St. John Hospital and Ascension River District Hospital Kevin Grady, MD, is the newest member of its Board of Directors.  “Dr. Grady is a champion for patient-centered care, and it’s an honor to have him on…

Medstar Supervisor Jason Jay discusses how to use an AED with a veterans’ group.

Medstar Offers AED and CPR Training Grants

By ahein | June 3, 2020 |

It’s National CPR and AED Awareness Week, and to teach more people CPR and how to use AEDs, Medstar offers grants that provide AEDs and CPR training to schools, churches, and other nonprofit and civic organizations in its service areas.

Kolby Miller, Medstar CEO

Medstar’s CEO Appointed to the State Trauma Advisory Committee

By ahein | May 8, 2020 |

Robert Gordon, Director of the Michigan Department of Health and Human Services (MDHHS), has appointed Medstar CEO Kolby Miller to the State Trauma Advisory Committee (STAC), representing EMS agencies throughout Michigan.  The STAC serves as the MDHHS’ subject matter experts regarding the clinical and operational components of our statewide trauma system. In this role, Miller…

Birthday Parade in Chesterfield Township

Medstar Ambulances and Helicopter Part of Birthday Parade for Special Teen Member of Chesterfield Police

By ahein | May 6, 2020 |

Medstar, Southern Michigan’s largest EMS and mobile healthcare provider, is honored to have participated in a birthday parade for a local teen who is a special member of the Chesterfield Township Police Department.  Dylan Rheker (aka Badge 55) turned 16 years old yesterday. The longtime friend and supporter of the police department has health challenges…

Medstar Ambulance With UV Sterilization Device

Medstar Offers UV Sterilization Devices to Local Police, Fire, and Other EMS Agencies to Fight COVID-19

By ahein | March 21, 2020 |

To help prevent the spread of COVID-19, Medstar is offering the use of its UV sterilization equipment to police, fire, and other EMS agencies throughout the Medstar service area. UV sterilization has been proven to be the most effective mechanism to kill viruses on surfaces. “Not all EMS and public safety providers have historically put…

UV Sterilization

Medstar Uses UV Sterilization to Decontaminate Ambulances After Transporting a Potential COVID-19 Patient

By ahein | March 19, 2020 |

Medstar, Southern Michigan’s largest EMS and mobile healthcare provider, is on the frontlines of the COVID-19 pandemic and uses UV sterilization for any ambulance and equipment used to transport a patient meeting screening criteria for the virus. This is the same process and equipment used to sterilize hospital intensive care units after infectious disease exposure.…

Charles Anderson headshot

Medstar Welcomes Charles Anderson to Its Board of Directors

By ahein | March 10, 2020 |

Medstar, Southern Michigan’s largest EMS and mobile healthcare provider, is pleased to announce Charles Anderson, the President/CEO of the Urban League of Detroit and Southeastern Michigan, is the newest member of its Board of Directors.  “I am excited to welcome Charles to our Board of Directors,” said Kolby Miller, Medstar CEO. “I look forward to…