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In the news

Medstar awards AED to Burton Eagles

By Rachel McCrary | March 10, 2023 |

BURTON VIEW — Medstar, Michigan’s most integrated EMS and mobile healthcare provider, awarded the Burton Eagles an AED (Automated External Defibrillator), Feb. 28. When someone’s heart suddenly stops beating, every minute counts. AEDs can significantly improve the outcomes of cardiac arrest patients. The Burton Eagles, 3317 E. Bristol Rd., have taken a big step to save…

Here’s how to be prepared for medical emergencies like the one to Damar Hamlin on Monday Night Football

By Rachel McCrary | January 6, 2023 |

Detroit, MI WDIV – The rescue efforts on the field Monday night are being credited with saving Buffalo Bills safety Damar Hamlin’s life. That emergency situation has put a new focus on the equipment and training it would take to respond to a similar crisis, no matter where it happens. The first step in being…


By Rachel McCrary | December 5, 2022 |

Tri-County Times – On the afternoon of May 12, 2022 Fenton police, fire, and EMS units were dispatched for a man down on the side of the road, possibly in cardiac arrest. When Fenton patrol officers Jones and Whitman arrived on location (within two minutes of being dispatched), they immediately performed CPR and updated the…

Medstar awards North Branch Wesleyan Church with AED donation

By Rachel McCrary | June 27, 2022 |

Placement made possible through the EMS organization’s “Shock and Save initiative“ On June 26th, Medstar, Michigan’s largest EMS and mobile health provider, presented an automated external defibrillator (AED) to North Branch Wesleyan Church. The donation was made possible through funds raised through Medstar’s “Shock and Save Initiative.”  Medstar provides matching funds from community events to ensure more…

How to stay safe during a heat wave

By Rachel McCrary | June 14, 2022 |

Follow these tips to protect yourself Stay Connected Never leave infants, children, older adults, individuals with disabilities, or pets in a vehicle unattended. Cars can quickly heat up to dangerous temperatures, even with a window cracked open. Check-in on older adults and individuals with chronic health conditions at least twice daily. When visiting, ask yourself…

‘COVID changed everything’: EMS workers weigh in on pandemic’s toll

By ahein | January 4, 2022 |

Lansing, Mich. (WLNS) – COVID-19 doesn’t stop at testing lines or hospitals. It’s all over the community and every day, EMT workers who are already on the front lines responding to life and death situations have the pandemic to deal with. Last week, 6 News brought you the story of James Swindlehurst, a Mid-Michigan EMT…

“The availability of the antibodies will limit our ability to help the patients”

By ahein | December 30, 2021 |

Mid-Michigan Now — Demand is outweighing the supply of monoclonal antibody infusions. Medstar started doing at-home infusions but because they needed to help more people they opened clinics across the region to administer more treatments to people. Medstar is the only ambulance service in this region to offer Monoclonal Antibodies what started out as one…

Medstar CEO Interviewed for Oakland Press Article About EMS in Michigan

By ahein | November 15, 2021 |

Kolby Miller, CEO of Clinton Township-based MedStar, an EMS provider serving Macomb, Oakland, and Wayne counties, said offering overtime and additional incentives is not a long-term solution to this long-standing workforce shortage. Currently, MedStar has around 900 full- and part-time personnel on its clinical operations team. “We are investing in full-time personnel who are joining…

More paramedics give proactive, non-emergency care as community paramedicine grows in Michigan

By ahein | October 14, 2021 |

Second Wave Michigan — “Community paramedics can help high-risk, high-utilizing patient populations, who are going to be older; have one, two, or more comorbidities; and have been seeking care through the emergency department or other means,” says Andrew Brown, vice president of stakeholder integration for Medstar, southeast Michigan’s largest EMS and mobile health provider, serving Bay,…

Patient transfers between hospitals are more critical than ever. But in rural Michigan, the ambulances aren’t coming.

By ahein | October 8, 2021 |

Crain’s Detroit Business — Ambulance services can transfer patients only to or from a community in which they are licensed. Those licensed service providers are also usually required to maintain dedicated ambulances in a given community around the clock for 911 calls, said Kolby Miller, CEO of Medstar. Rural communities may not need another truck…

News Releases


By Rachel McCrary | April 28, 2022 |

Medstar congratulates the latest graduates from our EMT Academy! Medstar congratulates the latest graduates from our EMT Academy! On Monday, a celebration was held with graduates, their families, and Medstar leadership at Brick Street Restaurant in Grand Blanc. “The graduates have been through a lot, entering EMS in the middle of a pandemic. Their commitment…


By Rachel McCrary | April 21, 2022 |

Lee will enhance and expand clinical care offerings and services  Medstar, Michigan’s largest EMS and mobile healthcare provider, congratulates Lee Howie on his promotion to North Operations Quality Assurance Manager. In his new role, Lee will be responsible for monitoring and ensuring clinical care and service provided exceed the expectations of patients, communities, and healthcare…


By Rachel McCrary | April 12, 2022 |

STUDENTS CAN EARN AS THEY LEARN; NO EXPERIENCE IS REQUIRED  Even as Covid-19 cases decrease, Michigan’s increasing demand for emergency medical technicians (EMTs) is more significant than ever. Last year Medstar launched the state’s first paid full-time EMS Academy to train Emergency Medical Technicians.. The academy has successfully brought more than a hundred new people…


By Rachel McCrary | April 5, 2022 |

DONATION MADE POSSIBLE THROUGH MEDSTAR’S “SHOCK AND SAVE INITIATIVE”  Medstar, Michigan’s most integrated EMS and mobile healthcare provider, is pleased to award The City of Lapeer Police Department with an AED (Automated External Defibrillator).  Every minute counts when someone’s heart stops beating, and AEDs can significantly improve outcomes. The City of Lapeer Police department has…


By Rachel McCrary | March 15, 2022 |

Medstar, Michigan’s largest EMS and mobile healthcare provider, officially opened its new deployment center in Genesee County. The location is at 6210 Lehman Drive in Mundy Township. A ribbon-cutting ceremony was held on Thursday, Mar 10, 2022 Medstar’s new state-of-the-art, 12,400 square foot clinical deployment center includes an EMS shift readiness area, EMT and paramedic…


By Rachel McCrary | February 23, 2022 |

McCrary will Lead the EMS and Mobile Health Provider’s Outreach Efforts Medstar, Michigan’s largest EMS and mobile health provider, welcomes Rachel McCrary to its executive team as the new Communications Manager and Public Information Officer.  In this diverse and multifaceted role, McCrary will handle the company’s internal and external communications as well as community information…

Jason MacDonald

Medstar Welcomes Jason MacDonald as Vice President of Administration

By ahein | October 4, 2021 |

MacDonald brings 25 years of EMS experience to the nonprofit agency Medstar, Michigan’s largest EMS and mobile healthcare provider, welcomes Jason MacDonald to the executive leadership team as the nonprofit agency’s Vice President of Administration. In this role, Jason will be responsible for enhancing and expanding Medstar’s risk, safety, and compliance programs, as well as…

Mobile Health Paramedic Nicole Plauman inserts a monoclonal antibody treatment into an IV

Demand Rising for Monoclonal Antibody Therapy to Treat COVID-19 Patients

By ahein | September 27, 2021 |

Medstar paramedics administer the treatments in patients’ homes. Go to for more information. Through partnerships with area health systems and physician groups, Medstar now provides in-home monoclonal antibody infusion treatments to reduce COVID-19 symptoms and the risk of hospitalization from the virus.  “Since the time these medications have become available, Medstar Mobile Health Paramedics…

EMT Roxanne Cottrell and EMS Educator Lee Howie

Medstar EMT and EMS Educator Honored With Michigan Stars of Life Awards

By ahein | September 23, 2021 |

Medstar is proud to announce that the Michigan Association of Ambulances Services selected EMT Roxanne Cottrell and EMS Educator Lee Howie as recipients of the 2021 Stars of Life Award.  The Stars of Life award celebrates the contributions of EMS professionals who go above and beyond the call of duty in service to their patients,…


Medstar Expands Its Community AED Program Through New “Shock and Save Initiative

By ahein | August 13, 2021 |

When someone’s heart suddenly stops beating, every minute without defibrillation and CPR lowers the chance of survival by nearly 10%. When a bystander uses an AED (Automated External Defibrillator) on a person in cardiac arrest, their likelihood of survival doubles. Medstar recognizes community AED placement as the most important component of increasing cardiac arrest survival throughout…