Media Inquiries 

For media inquiries, contact Rachel McCrary at 248-587-6538 or rmccrary@medstarambulance.org.

In the news

Medstar awards North Branch Wesleyan Church with AED donation

By Rachel McCrary | June 27, 2022 |

Placement made possible through the EMS organization’s “Shock and Save initiative“ On June 26th, Medstar, Michigan’s largest EMS and mobile health provider, presented an automated external defibrillator (AED) to North Branch Wesleyan Church. The donation was made possible through funds raised through Medstar’s “Shock and Save Initiative.”  Medstar provides matching funds from community events to ensure more…

How to stay safe during a heat wave

By Rachel McCrary | June 14, 2022 |

Follow these tips to protect yourself Stay Connected Never leave infants, children, older adults, individuals with disabilities, or pets in a vehicle unattended. Cars can quickly heat up to dangerous temperatures, even with a window cracked open. Check-in on older adults and individuals with chronic health conditions at least twice daily. When visiting, ask yourself…

‘COVID changed everything’: EMS workers weigh in on pandemic’s toll

By ahein | January 4, 2022 |

Lansing, Mich. (WLNS) – COVID-19 doesn’t stop at testing lines or hospitals. It’s all over the community and every day, EMT workers who are already on the front lines responding to life and death situations have the pandemic to deal with. Last week, 6 News brought you the story of James Swindlehurst, a Mid-Michigan EMT…

“The availability of the antibodies will limit our ability to help the patients”

By ahein | December 30, 2021 |

Mid-Michigan Now — Demand is outweighing the supply of monoclonal antibody infusions. Medstar started doing at-home infusions but because they needed to help more people they opened clinics across the region to administer more treatments to people. Medstar is the only ambulance service in this region to offer Monoclonal Antibodies what started out as one…

Medstar CEO Interviewed for Oakland Press Article About EMS in Michigan

By ahein | November 15, 2021 |

Kolby Miller, CEO of Clinton Township-based MedStar, an EMS provider serving Macomb, Oakland, and Wayne counties, said offering overtime and additional incentives is not a long-term solution to this long-standing workforce shortage. Currently, MedStar has around 900 full- and part-time personnel on its clinical operations team. “We are investing in full-time personnel who are joining…

More paramedics give proactive, non-emergency care as community paramedicine grows in Michigan

By ahein | October 14, 2021 |

Second Wave Michigan — “Community paramedics can help high-risk, high-utilizing patient populations, who are going to be older; have one, two, or more comorbidities; and have been seeking care through the emergency department or other means,” says Andrew Brown, vice president of stakeholder integration for Medstar, southeast Michigan’s largest EMS and mobile health provider, serving Bay,…

Patient transfers between hospitals are more critical than ever. But in rural Michigan, the ambulances aren’t coming.

By ahein | October 8, 2021 |

Crain’s Detroit Business — Ambulance services can transfer patients only to or from a community in which they are licensed. Those licensed service providers are also usually required to maintain dedicated ambulances in a given community around the clock for 911 calls, said Kolby Miller, CEO of Medstar. Rural communities may not need another truck…

Medstar ambulance begins offering at home monoclonal antibody treatments for COVID-19

By ahein | October 1, 2021 |

ABC 12 — ”It’s not a vaccine, but it builds up the immune system so the patient or the person who is exposed can safely get through whatever period that is,” said Medstar Ambulance CEO Kolby Miller. A Mid-Michigan ambulance company is changing the way COVID-19 patients are treated. Most people think the only way…

Medstar paramedics helping COVID patients in their own homes with antibody treatments

By ahein | September 30, 2021 |

NBC 25/Fox 66 — There’s a growing demand for monoclonal antibody therapy to treat COVID-19 patients in Genesee, Lapeer and Bay counties. Paramedics with Medstar EMS provide the infusion treatments, which then reduce COVID-19 symptoms and lower the chances a patient will have go to the hospital. According to Medstar CEO Kolby Miller, requests are doubling each…

Paramedics administer COVID treatments in mid-Michigan inside homes

By ahein | September 28, 2021 |

WNEM TV 5 — Paramedics are now administering a covid-19 treatment proven to reduce symptoms and hospitalizations from the virus inside patient’s homes. “We’re preventing the emergencies from happening in the first place,” said Kolby Miller, the CEO of Medstar of Michigan. Normally ambulances respond to an emergency and transport the patient to the hospital.…

News Releases

Two Medstar Employees Act Quickly To Save Life

By ignitemed | November 13, 2019 |

Today, we recognize Mackenzie Krolczyk and Sydney Jovaisa! We were contacted by Ascension St. John Hospital to follow up on the care provided to a patient in the City of Eastpointe. A153 arrived after a two minute response to find a female having chest pain radiating to her right arm that started 2 hours prior…

Medstar Paramedic and EMTs revive Flint woman to full recovery

By ignitemed | November 13, 2019 |

Today, we recognize Paramedic Rick Hyde, EMT Sedrick Fornari, and EMT Jade Bennett. The crew was dispatched to an 89 year old female patient in the city of Flint having breathing problems. Upon the crew arrival, the patient was moved to the floor and found to have no pulse. Cardiac compressions were initiated, and the…

Rescued dog brings Medstar EMTs in Clinton Township comfort after long shift

By ignitemed | November 12, 2019 |

MedStar Ambulance in Clinton Township has a new employee—one that provides comfort to the rest. Roscoe, the rescued Golden Retriever-mix, spends his days at the Clinton Township location greeting the EMTs as they come and go. MedStar adopted Roscoe last month from the non-profit dog rescue Pro-Pet-Otic Foundation in Ferndale. Director Michael James helped free…