Media Inquiries 

For media inquiries, contact Rachel McCrary at 248-587-6538 or rmccrary@medstarambulance.org.

In the news

Medstar awards AED to Burton Eagles

By Rachel McCrary | March 10, 2023 |

BURTON VIEW — Medstar, Michigan’s most integrated EMS and mobile healthcare provider, awarded the Burton Eagles an AED (Automated External Defibrillator), Feb. 28. When someone’s heart suddenly stops beating, every minute counts. AEDs can significantly improve the outcomes of cardiac arrest patients. The Burton Eagles, 3317 E. Bristol Rd., have taken a big step to save…

Here’s how to be prepared for medical emergencies like the one to Damar Hamlin on Monday Night Football

By Rachel McCrary | January 6, 2023 |

Detroit, MI WDIV – The rescue efforts on the field Monday night are being credited with saving Buffalo Bills safety Damar Hamlin’s life. That emergency situation has put a new focus on the equipment and training it would take to respond to a similar crisis, no matter where it happens. The first step in being…

FENTON HONORS MEDSTAR FIRST RESPONDERS

By Rachel McCrary | December 5, 2022 |

Tri-County Times – On the afternoon of May 12, 2022 Fenton police, fire, and EMS units were dispatched for a man down on the side of the road, possibly in cardiac arrest. When Fenton patrol officers Jones and Whitman arrived on location (within two minutes of being dispatched), they immediately performed CPR and updated the…

Medstar awards North Branch Wesleyan Church with AED donation

By Rachel McCrary | June 27, 2022 |

Placement made possible through the EMS organization’s “Shock and Save initiative“ On June 26th, Medstar, Michigan’s largest EMS and mobile health provider, presented an automated external defibrillator (AED) to North Branch Wesleyan Church. The donation was made possible through funds raised through Medstar’s “Shock and Save Initiative.”  Medstar provides matching funds from community events to ensure more…

How to stay safe during a heat wave

By Rachel McCrary | June 14, 2022 |

Follow these tips to protect yourself Stay Connected Never leave infants, children, older adults, individuals with disabilities, or pets in a vehicle unattended. Cars can quickly heat up to dangerous temperatures, even with a window cracked open. Check-in on older adults and individuals with chronic health conditions at least twice daily. When visiting, ask yourself…

‘COVID changed everything’: EMS workers weigh in on pandemic’s toll

By ahein | January 4, 2022 |

Lansing, Mich. (WLNS) – COVID-19 doesn’t stop at testing lines or hospitals. It’s all over the community and every day, EMT workers who are already on the front lines responding to life and death situations have the pandemic to deal with. Last week, 6 News brought you the story of James Swindlehurst, a Mid-Michigan EMT…

“The availability of the antibodies will limit our ability to help the patients”

By ahein | December 30, 2021 |

Mid-Michigan Now — Demand is outweighing the supply of monoclonal antibody infusions. Medstar started doing at-home infusions but because they needed to help more people they opened clinics across the region to administer more treatments to people. Medstar is the only ambulance service in this region to offer Monoclonal Antibodies what started out as one…

Medstar CEO Interviewed for Oakland Press Article About EMS in Michigan

By ahein | November 15, 2021 |

Kolby Miller, CEO of Clinton Township-based MedStar, an EMS provider serving Macomb, Oakland, and Wayne counties, said offering overtime and additional incentives is not a long-term solution to this long-standing workforce shortage. Currently, MedStar has around 900 full- and part-time personnel on its clinical operations team. “We are investing in full-time personnel who are joining…

More paramedics give proactive, non-emergency care as community paramedicine grows in Michigan

By ahein | October 14, 2021 |

Second Wave Michigan — “Community paramedics can help high-risk, high-utilizing patient populations, who are going to be older; have one, two, or more comorbidities; and have been seeking care through the emergency department or other means,” says Andrew Brown, vice president of stakeholder integration for Medstar, southeast Michigan’s largest EMS and mobile health provider, serving Bay,…

Patient transfers between hospitals are more critical than ever. But in rural Michigan, the ambulances aren’t coming.

By ahein | October 8, 2021 |

Crain’s Detroit Business — Ambulance services can transfer patients only to or from a community in which they are licensed. Those licensed service providers are also usually required to maintain dedicated ambulances in a given community around the clock for 911 calls, said Kolby Miller, CEO of Medstar. Rural communities may not need another truck…

News Releases

Medstar Supervisor Jason Jay discusses how to use an AED with a veterans’ group.

Medstar Offers AED and CPR Training Grants

By ahein | June 3, 2020 |

It’s National CPR and AED Awareness Week, and to teach more people CPR and how to use AEDs, Medstar offers grants that provide AEDs and CPR training to schools, churches, and other nonprofit and civic organizations in its service areas.

Kolby Miller, Medstar CEO

Medstar’s CEO Appointed to the State Trauma Advisory Committee

By ahein | May 8, 2020 |

Robert Gordon, Director of the Michigan Department of Health and Human Services (MDHHS), has appointed Medstar CEO Kolby Miller to the State Trauma Advisory Committee (STAC), representing EMS agencies throughout Michigan.  The STAC serves as the MDHHS’ subject matter experts regarding the clinical and operational components of our statewide trauma system. In this role, Miller…

Birthday Parade in Chesterfield Township

Medstar Ambulances and Helicopter Part of Birthday Parade for Special Teen Member of Chesterfield Police

By ahein | May 6, 2020 |

Medstar, Southern Michigan’s largest EMS and mobile healthcare provider, is honored to have participated in a birthday parade for a local teen who is a special member of the Chesterfield Township Police Department.  Dylan Rheker (aka Badge 55) turned 16 years old yesterday. The longtime friend and supporter of the police department has health challenges…

Medstar Ambulance With UV Sterilization Device

Medstar Offers UV Sterilization Devices to Local Police, Fire, and Other EMS Agencies to Fight COVID-19

By ahein | March 21, 2020 |

To help prevent the spread of COVID-19, Medstar is offering the use of its UV sterilization equipment to police, fire, and other EMS agencies throughout the Medstar service area. UV sterilization has been proven to be the most effective mechanism to kill viruses on surfaces. “Not all EMS and public safety providers have historically put…

UV Sterilization

Medstar Uses UV Sterilization to Decontaminate Ambulances After Transporting a Potential COVID-19 Patient

By ahein | March 19, 2020 |

Medstar, Southern Michigan’s largest EMS and mobile healthcare provider, is on the frontlines of the COVID-19 pandemic and uses UV sterilization for any ambulance and equipment used to transport a patient meeting screening criteria for the virus. This is the same process and equipment used to sterilize hospital intensive care units after infectious disease exposure.…

Charles Anderson headshot

Medstar Welcomes Charles Anderson to Its Board of Directors

By ahein | March 10, 2020 |

Medstar, Southern Michigan’s largest EMS and mobile healthcare provider, is pleased to announce Charles Anderson, the President/CEO of the Urban League of Detroit and Southeastern Michigan, is the newest member of its Board of Directors.  “I am excited to welcome Charles to our Board of Directors,” said Kolby Miller, Medstar CEO. “I look forward to…

Kolby Miller, Cheryl Dauphinee, and Erik Sogge at EMS Today 2020

Two Medstar EMTs Recognized at International EMS Conference

By ahein | March 9, 2020 |

Medstar, Southern Michigan’s largest EMS and mobile healthcare provider, is proud to announce that two of our EMTs were awarded a trip to the EMS Today conference in Tampa, Florida — one of the premier emergency medical services conferences in the world.  Cheryl Dauphinee and Erik Sogge were recognized for their leading patient satisfaction survey…

Most beneficiaries who call 911 with a medical emergency are therefore transported to one of these facilities, and most often to a hospital emergency department, even when a lower-acuity destination may more appropriately meet an individual’s needs. The participants in our ET3 Model will be able to deliver care to patients at the right time and place. We congratulate the applicants selected to participate in the Model, and we look forward to working with them on testing new payments for emergency transport to improve patient care. CMS Administrator, Seema Verma

Medstar Selected to Pilot New CMS Emergency Treatment and Transportation Program

By ahein | March 2, 2020 |

Medstar, Southern Michigan’s largest emergency medical services (EMS) and mobile healthcare provider, has been selected to participate in the Centers for Medicare & Medicaid Services’ (CMS) new Emergency Triage, Treat, and Transport (ET3) Model.  Currently, CMS only covers emergency ground ambulance services when Medicare Fee-for-Service beneficiaries are transported to specific types of facilities, most often…

Clinton Township Winter EMT Course Now Open For Enrollment!

By ignitemed | November 13, 2019 |

Finally!! After much anticipation, we are happy to announce that our Clinton Township winter EMT course is open for enrollment! The course beings on January 13 and runs until May 21. Class meets Mondays and Wednesdays from 3:00 PM to 9:00 PM and 1 Saturday of each month- from 9:00 AM-5:00 PM. For additional information,…

Two Medstar Employees Act Quickly To Save Life

By ignitemed | November 13, 2019 |

Today, we recognize Mackenzie Krolczyk and Sydney Jovaisa! We were contacted by Ascension St. John Hospital to follow up on the care provided to a patient in the City of Eastpointe. A153 arrived after a two minute response to find a female having chest pain radiating to her right arm that started 2 hours prior…