911 Response

The Medstar team provides emergency care for more 911 patients than any other provider in Southeast Michigan.

Medics transporting a patient

Healthcare Transport

As healthcare systems demand higher levels of care and specialized service from mobile health providers…


Critical Care & Air Medical Transport

The Medstar LifeFlight Program is designed to…

monoclonal antibody treatment

Monoclonal Antibody Treatment for high-risk COVID-19 patients

Medstar can provide monoclonal antibody treatment to high-risk COVID-19 patients...


Wheelchair & Ambulatory Transport

Our wheelchair and ambulatory transport division is designed to meet the needs of stakeholder health systems and medical care facilities by…


Mobile Health / Community Paramedic Services

The Medstar Mobile Health Paramedic program was designed to meet the…

About Medstar

Medstar is Southeast Michigan’s largest and most integrated EMS and mobile health provider, serving more than 190,000 patients annually throughout Bay, Clinton, Eaton, Genesee, Ingham, Lapeer, Macomb, Oakland, and Wayne counties. Originally created in 1993 by two local hospitals committed to providing quality EMS for their communities, our stakeholder health systems have now grown to include Ascension-Michigan, Henry Ford Health System, and the McLaren Healthcare Corporation.

Our integration with the physicians, nurses, and clinical leaders within our stakeholder health systems combined with our non-profit mission allows us to focus on advancing emergency care in the communities we serve, as well as integrated mobile health (community paramedic), critical care transport, and ambulatory transportation services throughout our stakeholder health systems, as well as healthcare facilities throughout lower Michigan.


The Best Personnel

We are committed to providing the communities we serve with the best personnel, the most clinically advanced patient care, and the best and safest equipment available. We believe in external validation of all quality metrics and are committed to providing our patients, personnel, community partners, and healthcare stakeholders with data and service metric transparency and clinical integration.

In 2019, Medstar invested $8.7 million to advance the care and service that we provide to the patients, communities, and facilities who entrust us with their care.

Clinical Services

The Medstar team provides care to more 911 patients in Southeast Michigan than any other agency. Through our 911 EMS services, Mobile Health Paramedic program, air medical services, on-site paramedic leasing, critical care, and interfacility transport teams, Medstar cares for a patient in Michigan every four minutes.


With our clinical care providers focused on one patient at a time, Medstar serves more than 190,000 patients annually throughout Bay, Clinton, Eaton, Genesee, Ingham, Lapeer, Macomb, Oakland, and Wayne counties.

Map of Michigan Service Areas: Bay Eaton Clinton Ingham Macomb Wayne Oakland Lapeer Genesee

Latest News

Medstar Welcomes Jason MacDonald as Vice President of Administration

Jason MacDonald

MacDonald brings 25 years of EMS experience to the nonprofit agency Medstar, Michigan’s largest EMS and mobile healthcare provider, welcomes Jason MacDonald to the executive leadership team as the nonprofit agency’s Vice President of Administration. In this role, Jason will be responsible for enhancing and expanding Medstar’s risk, safety, and compliance programs, as well as…

Demand Rising for Monoclonal Antibody Therapy to Treat COVID-19 Patients

September 27, 2021
Mobile Health Paramedic Nicole Plauman inserts a monoclonal antibody treatment into an IV

Medstar paramedics administer the treatments in patients’ homes. Go to https://www.medstarambulance.org/mab for more information. Through partnerships with area health systems…

Medstar EMT and EMS Educator Honored With Michigan Stars of Life Awards

September 23, 2021
EMT Roxanne Cottrell and EMS Educator Lee Howie

Medstar is proud to announce that the Michigan Association of Ambulances Services selected EMT Roxanne Cottrell and EMS Educator Lee…

Join The Team

Medstar is changing how EMS and mobile healthcare are delivered in Michigan. As we grow to serve an increasing number of 911 communities and health systems, we invite compassionate, skilled EMS providers to join our team.

We offer the newest, safest, and best equipment in the region, the highest wage and best benefits package, and the most clinically integrated patient mix in the region, as well as free on-site paramedic training for EMTs, UMBC training for paramedics, and a host of other certification and expanded scope training.

EMS providers may view current opportunities here.

Paramedic Program Success Rates

The success of the Medstar paramedic program is measured by the retention and pass rates on the national registry exam.