Media Inquiries 

For media inquiries, contact Anne Hein at ahein@medstarambulance.org

In the news

Emergency workers taking extra steps to sterilize equipment amid COVID-19

By ahein | March 20, 2020 |

WNEM TV 5 News – The coronavirus is not only infecting more and more people everyday, but it’s also changing the way emergency workers sterilize equipment. READ MORE.

Medstar EMS joins test bringing seniors to health care outside of hospitals

By ahein | March 5, 2020 |

Crain’s Detroit – Medstar is one of about 10 ambulance companies in Michigan selected to join a five-year pilot program to test a new Medicare emergency transport model that could reduce unnecessary trips to the hospital. READ MORE.

Scholarship fund created in honor of EMT who died in crash

By ahein | March 4, 2020 |

WNEM – A scholarship fund has been established in honor of a Mid-Michigan EMT who died in a crash earlier this year. James Bloss, 21, died on Jan. 3, 2020. READ MORE.

OU, MCC and EMS partner on training for ‘Patients of Size’

By ahein | March 4, 2020 |

Oakland University News – Obesity has become increasingly prevalent among patients in the American healthcare system. These “patients of size” have unique care needs for their safe handling and mobilization. READ MORE.

News Releases

Jason MacDonald

Medstar Welcomes Jason MacDonald as Vice President of Administration

By ahein | October 4, 2021 |

MacDonald brings 25 years of EMS experience to the nonprofit agency Medstar, Michigan’s largest EMS and mobile healthcare provider, welcomes Jason MacDonald to the executive leadership team as the nonprofit agency’s Vice President of Administration. In this role, Jason will be responsible for enhancing and expanding Medstar’s risk, safety, and compliance programs, as well as…

Mobile Health Paramedic Nicole Plauman inserts a monoclonal antibody treatment into an IV

Demand Rising for Monoclonal Antibody Therapy to Treat COVID-19 Patients

By ahein | September 27, 2021 |

Medstar paramedics administer the treatments in patients’ homes Through partnerships with area health systems and physician groups, Medstar now provides in-home monoclonal antibody infusion treatments to reduce COVID-19 symptoms and the risk of hospitalization from the virus.  “Since the time these medications have become available, Medstar Mobile Health Paramedics have administered monoclonal antibody treatments, and…

EMT Roxanne Cottrell and EMS Educator Lee Howie

Medstar EMT and EMS Educator Honored With Michigan Stars of Life Awards

By ahein | September 23, 2021 |

Medstar is proud to announce that the Michigan Association of Ambulances Services selected EMT Roxanne Cottrell and EMS Educator Lee Howie as recipients of the 2021 Stars of Life Award.  The Stars of Life award celebrates the contributions of EMS professionals who go above and beyond the call of duty in service to their patients,…

AED and CPR

Medstar Expands Its Community AED Program Through New “Shock and Save Initiative

By ahein | August 13, 2021 |

When someone’s heart suddenly stops beating, every minute without defibrillation and CPR lowers the chance of survival by nearly 10%. When a bystander uses an AED (Automated External Defibrillator) on a person in cardiac arrest, their likelihood of survival doubles. Medstar recognizes community AED placement as the most important component of increasing cardiac arrest survival throughout…

Medstar ambulance parked outside of Burton Fire Station No. 2

City of Burton Enters Into EMS Agreement With Medstar

By ahein | July 8, 2021 |

The City of Burton announced today​ that it​ has entered into an​ agreement ​to provide consistent EMS service ​for its​ residents and visitors. The ​agreement​ is​ with Medstar, a not-for-profit EMS agency that serves several Michigan communities, ​and ​is identical to agreements the agency has with communities throughout lower Michigan. “The delivery of EMS care…

Medstar LifeFlight Helicopter

LifeFlight Air Medical Training Part of Medstar’s Free Emergency Medical Responder Course for Firefighters

By ahein | July 8, 2021 |

Medstar, Michigan’s most integrated EMS and mobile healthcare provider, is conducting air medical training:* Thursday, July 8, 2021 6 pmBentley High School 1150 N Belsay Rd, Burton, MI 48509 The exercise is part of a 61-hour Emergency Medical Responder (EMR) course Medstar is providing to 28 Genesee County firefighters. The Medstar LifeFlight team will teach attendees how…

General Manager Todd Kaatz Patient Debby Custodio Packaging Room Manager Carma Capizzo Country Smoke House Co-Owner Suzanne Francis Country Smoke House Co-Owner Stephen Francis Northern Operations Manager Jeremy Compau Vice President of Clinical and Education Services Kevin Wilkinson

AED and CPR Save Woman’s Life at Almont Restaurant — Medstar to Honor Country Smoke House on June 1 for AED and CPR Awareness Week

By ahein | May 27, 2021 |

Medstar, Michigan’s most integrated EMS and mobile healthcare provider, commends the staff at the Country Smoke House in Almont for their preparedness and action when their colleague suffered a cardiac arrest.  When the patient became unconscious and stopped breathing, Country Smoke House co-owner Suzanne Francis began CPR while her husband, Stephen, got the AED. Shortly…

EMS Week -- May 16-22 -- Thank You

Medstar Honors Frontline Heroes During EMS Recognition Week

By ahein | May 17, 2021 |

Medstar, Michigan’s most integrated EMS and mobile healthcare provider, is honoring its more than 800 team members for their lifesaving work as part of EMS Week.  “Medstar personnel adapted incredibly well to provide safe and effective care to patients, communities, and healthcare systems during the pandemic,” said Kolby Miller, Medstar CEO. “Working in EMS means…

Pie a Paramedic Donation Drive

By ahein | February 9, 2021 | Comments Off on Pie a Paramedic Donation Drive

Medstar Collecting Winter Gear for Detroit’s Homeless With temperatures reaching the single digits, the Pope Francis Center is even more critical to the safety and survival of Detroit’s homeless. And they are in dire need of the following donations:  Thermal/outdoor socks Hats Gloves Thermal pants and shirts  The winter gear items must be new and…

Medics transporting a patient

Medstar Offering EMT Training for All New Employees

By ahein | December 14, 2020 |

At a time when many have uncertainty in their employment picture, Medstar is stepping up with an opportunity to earn full-time wages while getting an education and moving into a rewarding career. The largest nonprofit EMS agency in Michigan is now providing Emergency Medical Technician (EMT) licensure training for all new employees.  “We often hear…