McLaren Bay Region Hospital moving EMS services to a new provider

Medstar Ambulance

Medstar, Michigan’s most extensive and integrated 911 EMS and mobile healthcare provider, will become the ambulance provider for McLaren Bay Region and the surrounding communities. McLaren Bay Region has provided emergency transportation services to Bay County for over 40 years. The transition will take place on August 30, 2020.

“We recognize the commitment of McLaren Bay Region and the EMS employees over the last four decades, and look forward to building on that legacy with expanded services, additional vehicles, and new equipment,” says Kolby Miller, Medstar CEO. “Medstar will also extend its EMT and nationally-recognized Paramedic education programs into Bay County as part of our training and workforce development initiatives. We look forward to welcoming the personnel from McLaren Bay Region into positions serving Bay County, as well as adding additional shifts and personnel.”

“As EMS and mobile healthcare become more sophisticated and complex, there is a need for specific experience and knowledge to ensure quality care,” said Clarence Sevillian, President and CEO of McLaren Bay Region Hospital. “We know that it’s no longer just about “providing ambulance service,” and that Medstar has a unique and proven history of community service and innovations in care. Transitioning our EMS operations to Medstar will ensure that our team members can continue to provide the best care available to our patients, communities, and facilities while working with the best equipment and resources available.”

The transition will also extend Medstar LifeFlight’s air medical services to critically ill and injured patients in Bay County. Medstar is the only EMS agency in lower Michigan with an air medical flight partnership.

Medstar plans to meet with McLaren Bay EMS personnel and community and emergency services leaders in the coming weeks and work closely with hospital leadership to ensure a seamless transition.


About Medstar
Medstar is Michigan’s most integrated 911 EMS and mobile healthcare provider, serving more than 190,000 patients annually throughout lower Michigan. Created in 1993 by two local hospitals committed to quality EMS, the nonprofit agency serves communities in nine counties. The stakeholder health systems include Ascension-Michigan, Henry Ford Health System, and the McLaren Healthcare Corporation. For more information, visit

About McLaren Bay Region
McLaren Bay Region is a 399-bed acute care hospital providing primary, specialty, and preventive care located in Bay City, Michigan. Services include cardiovascular, neuroscience, women’s health, orthopedics, oncology, and rehabilitation. The emergency department treats more than 45,000 patients per year. McLaren Bay Region is part of the McLaren Health Care system.

Anne Hein

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